apple_customer

Q: Notes doesn't sync.

Hi, everyone.

 

I can't get Notes to sync between my computers and iCloud. I typed new notes on my desktop but the new notes don't appear on my iPhone, iPad and MacBook Pro.

 

Is there anything special about Notes and how it works ? Am I doing anything wrong ?

 

Thank you in advance.

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Sep 22, 2015 10:44 PM

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Q: Notes doesn't sync.

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  • by Linc Davis,

    Linc Davis Linc Davis Sep 23, 2015 12:40 PM in response to apple_customer
    Level 10 (207,963 points)
    Applications
    Sep 23, 2015 12:40 PM in response to apple_customer
  • by apple_customer,

    apple_customer apple_customer Sep 23, 2015 8:36 PM in response to Linc Davis
    Level 1 (52 points)
    Desktops
    Sep 23, 2015 8:36 PM in response to Linc Davis

    Hi, Linc Davis.

     

    I am not sure I understood the instructions at the link you provided.

     

    I am running OS X Yosemite on my Mac(s) and iOS 8.3 on my iPhone and iPad. Notes has been a problem since I started using it. Reminders is working well and syncs between all devices.

     

    Any ideas.

     

    Thanks for your help.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 23, 2015 8:46 PM in response to apple_customer
    Level 10 (207,963 points)
    Applications
    Sep 23, 2015 8:46 PM in response to apple_customer

    Open the iCloud preference pane and uncheck the box marked Notes. Confirm that you want to delete all iCloud notes—they'll still be in iCloud. Verify that all your notes are removed. If they are, check the box again. The notes should reappear. Test.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 23, 2015 8:46 PM in response to Linc Davis
    Level 10 (207,963 points)
    Applications
    Sep 23, 2015 8:46 PM in response to Linc Davis

    .

  • by Eric Root,

    Eric Root Eric Root Sep 24, 2015 1:31 PM in response to apple_customer
    Level 9 (71,155 points)
    iTunes
    Sep 24, 2015 1:31 PM in response to apple_customer

    Create a new note and then go to iCloud.com to see if the note is there. If it is, then the problem is the devices. If not, then the problem is the computer. Use Linc's suggestion for the computer. If it is the devices, do the same thing in Settings.

  • by apple_customer,

    apple_customer apple_customer Sep 26, 2015 12:40 PM in response to Eric Root
    Level 1 (52 points)
    Desktops
    Sep 26, 2015 12:40 PM in response to Eric Root

    Hi, Linc Davis and Eric Root.

     

    I have done some tests as you suggested and it appears the problem is isolated to one desktop computer. I can't get notes I write on this desktop computer to sync with iCloud and show up on other devices.

     

    This computer is MacBook Pro 17" currently being used as a desktop (clamshell mode) and it is running OS X Yosemite 10.10.4.

     

    Any ideas as to what I need to do to fix this behavior and get Notes to work properly ?

     

    Thank you in advance.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 27, 2015 1:13 PM in response to apple_customer
    Level 10 (207,963 points)
    Applications
    Sep 27, 2015 1:13 PM in response to apple_customer

    It's not clear whether you did what I suggested.

  • by apple_customer,

    apple_customer apple_customer Sep 27, 2015 7:45 PM in response to Linc Davis
    Level 1 (52 points)
    Desktops
    Sep 27, 2015 7:45 PM in response to Linc Davis

    Hi, Linc Davis.

     

    I believe I did what you suggested. I went to preferences and iCloud, unchecked the box next to Notes and then checked it again. I wasn't greeted by any messages asking if I wanted to delete notes in iCloud. As I unchecked the box nothing happened. Next, when I checked the box again I spinning wheel appeared for a while and then disappeared but nothing else.

     

    What I have noticed is that new notes created in this particular computer don't show up in iCloud and notes created in iCloud also don't show up in this computer. It is as if they aren't connected or synchronized.

     

    I know I must be doing something wrong but I just can't figure out what it is. Any ideas ?

     

    Thank you in advance.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 27, 2015 10:15 PM in response to apple_customer
    Level 10 (207,963 points)
    Applications
    Sep 27, 2015 10:15 PM in response to apple_customer

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then uncheck and re-check the box. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by Innovato,

    Innovato Innovato Sep 28, 2015 8:28 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 28, 2015 8:28 AM in response to Linc Davis

    Just spend MANY hours trying to get Notes to sync from my macbook pro (13" mid 2010) running 10.9.5 with my Iphone 6, 9.0.1 before this thread with link to guidance article that new notes won't work on OSX till new release 30/9..... Frustrating waste of time.......!

  • by trntogl,

    trntogl trntogl Sep 28, 2015 9:28 AM in response to apple_customer
    Level 1 (4 points)
    iWork
    Sep 28, 2015 9:28 AM in response to apple_customer

    Having same problem!

  • by apple_customer,

    apple_customer apple_customer Oct 10, 2015 6:11 AM in response to Linc Davis
    Level 1 (52 points)
    Desktops
    Oct 10, 2015 6:11 AM in response to Linc Davis

    Hi, Linc Davis.

     

    First I wish to thank you for all your help.

     

    I have a question. Do you think El Capitan may solve this problem ? In other words, do you think I could solve the problem with Notes if I were to install El Capitan on the Mac that is having the problem with Notes ?

     

    Thank you in advance.

  • by apple_customer,

    apple_customer apple_customer Oct 10, 2015 6:25 AM in response to Linc Davis
    Level 1 (52 points)
    Desktops
    Oct 10, 2015 6:25 AM in response to Linc Davis

    Linc Davis,

     

    As I complemente to my previously posted question, will the Notes app on one Mac (after I install El Capitan) be able to sync with the old Notes app installed my other Mac computers still running Yosemite ?

     

    Thank you in advance.

  • by trntogl,

    trntogl trntogl Oct 10, 2015 7:12 AM in response to apple_customer
    Level 1 (4 points)
    iWork
    Oct 10, 2015 7:12 AM in response to apple_customer

    I installed El Capitan and it is now syncing.

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