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swiser

Q: safari quit unexpectedly while using the mmhm plug in

Help, when using safari it shuts down and i get this message "safari quit unexpectedly while using the mmhk plug in".  Any ideas?

iMac, OS X Mavericks (10.9)

Posted on Sep 22, 2015 10:06 PM

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Q: safari quit unexpectedly while using the mmhm plug in

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Sep 23, 2015 6:53 AM in response to swiser
    Level 9 (71,259 points)
    iTunes
    Sep 23, 2015 6:53 AM in response to swiser

    Try going to your hard drive level Library/Internet Plug-Ins and move the plug-in to your Desktop. Relaunch Safari and test. If that solves the problem, delete the plug-in from your Desktop. If the same, return it to where you got it.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 23, 2015 1:09 PM in response to swiser
    Level 10 (207,963 points)
    Applications
    Sep 23, 2015 1:09 PM in response to swiser

    You installed (perhaps intentionally) the "OpinionSquare" or "Premier Opinion" spyware. I haven't tested it and I don't know what it does, apart from causing Safari to crash. If you know about it and want to keep it for some reason, refer to its developer for support. If you want to remove it, first back up all data, then do as below.

    Step 1

    Triple-click anywhere in the line below on this page to select it:

    /Library/LaunchDaemons

    Right-click or control-click the highlighted line and select

              Services Open

    from the contextual menu.* A folder named "LaunchDaemons" should open. Inside it there may be files with either of these names:

              OpinionSquare.plist

              PremierOpinion.plist

    Move those files to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

    Don't delete the LaunchDaemons folder or anything else inside it. It's normal for that folder to exist and have contents.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    Step 2

    Open the Applications folder and look for a subfolder named either "OpinionSquare" or "PremierOpinion". Drag that subfolder to the Trash and empty. A shortcut to opening the Applications folder is to press the key combination shift-command-A in the Finder.