HT204385: Deauthorize your computer using iTunes
Learn about Deauthorize your computer using iTunes
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Helpful answers
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Sep 23, 2015 12:54 AM in response to HL Behby King_Penguin,What happens when you try to authorise your new computer ?
If you've now reached the 5 computer limit then you should, if you haven't done so within the last 12 months, be able to log into your account and 'deauthorise all' - see the page that you posted from : Deauthorize your computer using iTunes - Apple Support
If you've already 'deauthorised all' within the last 12 months you could try contacting iTunes Support and se if they can/will do it for you : http://www.apple.com/support/itunes/contact/
If it's a different problem that you are having ... ?