Dear lllaass,
1. The iPod was brand new and has never been synced to anything else.
2. I have successfully synced from this iTunes library in the past.
3. I have updated both since the last successful sync.
4. The songs play perfectly in iTunes.
5. Haven't tried any other media.
I think my problem may have something to do with iCloud. When I attach my iPod to the computer and the device appears in iTunes, I get the familiar column on the left---
SETTINGS: Summary, Apps, Music, TV Shows, Movies, Info.
ON MY DEVICE: Music, Movies, TV Shows, Books, Audiobooks, Tones.
But when I click on Music (in settings), instead of a list of options, I get the following: iCloud Music Library is on. That is all. No option to sync entire music library or manage music manually. I have turned iCloud off on both the computer and the iPod but that hasn't helped any. I can't seem to get it to work.
Phil