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Trouble syncing with yosemite

I'm having trouble syncing my iPod Touch with my MacBook Air running Yosemite 10.10.5. The new music that I add to iTunes on my computer doesn't transfer to my iPod even after syncing. The sync seems to proceed normally but when I check to see if the music came across, it's not there. Any ideas?

MacBook Air, OS X Yosemite (10.10.5)

Posted on Sep 23, 2015 4:17 AM

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5 replies

Sep 23, 2015 5:39 AM in response to Phil Norris1

Was the iPod previous synced to another iTunes library/computer?

Have you successfully synced from this iTunes library/computer before?

If so have you done anything like update iTunes on the computer since it last successfully synced?

Do the songs play in iTunes?

Does any media now sync to the iPod?

Do you have the right boxes checked to sync?

iTunes: Syncing media content to iOS devices and iPod

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod

Last:

backup to iTunes and restore from backup

How to back up your devices using iCloud or iTunes

Restore your device from an iCloud or iTunes backup - Apple Support

Sep 28, 2015 8:08 AM in response to lllaass

Dear lllaass,

1. The iPod was brand new and has never been synced to anything else.

2. I have successfully synced from this iTunes library in the past.

3. I have updated both since the last successful sync.

4. The songs play perfectly in iTunes.

5. Haven't tried any other media.


I think my problem may have something to do with iCloud. When I attach my iPod to the computer and the device appears in iTunes, I get the familiar column on the left---

SETTINGS: Summary, Apps, Music, TV Shows, Movies, Info.

ON MY DEVICE: Music, Movies, TV Shows, Books, Audiobooks, Tones.


But when I click on Music (in settings), instead of a list of options, I get the following: iCloud Music Library is on. That is all. No option to sync entire music library or manage music manually. I have turned iCloud off on both the computer and the iPod but that hasn't helped any. I can't seem to get it to work.


Phil

Trouble syncing with yosemite

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