HT204649: If you see a -45054 error in the iTunes Store

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Stuart S

Q: Resolve -45054 error in iTunes for Windows?

In case anyone else is having a similar problem I was receiving the following error in iTunes for Windows.  “We could not complete your iTunes Store request. An unknown error has occurred (-45054).”  I tried uninstalling and reinstalling iTunes as well as deleting the my iTunes folders but the problem persisted.

 

I found a recommended solution for the Mac at (https://support.apple.com/en-us/HT204649) but could not find information about a /Users/Shared/adi equivalent in Windows.  So I went looking for it and found C:\Users\All Users\Apple Computer\iTunes\adi.  Deleting this folder solved my problem.  I hope this information helps others with a similar problem.

Posted on Sep 23, 2015 8:18 AM

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