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Helpful answers
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Sep 24, 2015 7:26 AM in response to Jujubee52by jason269,Hello, Jujubee52.
Thank you for visiting Apple Support Communities.
I understand that you are receiving errors when attempting to use iMessage. I would start with making sure that the date and time are correctly set.
Check your device settings
- Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
- Go to Settings > General > Date & Time and make sure that you've set up your time zone correctly.
If the issue persists after going through the steps in the article, please see the quoted section below.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If you've waited more than 24 hours, follow these steps:
- Make sure that your device has the latest version of iOS.
- If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
- Contact Apple Support.
If you get an error when trying to activate iMessage or FaceTime
Regards
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Sep 24, 2015 12:35 PM in response to jason269by Jujubee52,Jason,
thanks for the response. I did all of the above. I am going to have to call apple support as now I am not receiving phone calls along with Imessage and text problems.
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Sep 28, 2015 6:23 AM in response to Jujubee52by jason269,Jujubee52,
Thanks for the follow-up and let me know if they were able to solve this iMessage issue.
