vikramjitbansal

Q: Sometimes there's no sound on notifications after iOS9 update

So I updated my iOS devices (iPhone 6Plus, iPad 4 and iPod Touch 5) with the new iOS 9 on 17th September and since then I have noticed a weird thing. For most of the apps such as whatsapp, viber, Facebook Messenger, Gmail and some games (for which I have set the notifications as active), there's no notification sound but still the notification comes up on the screen. This happens even with the native messaging app (whether I send a text or iMessage). When there's another notification from the same app, then notification plays the sound or at times the sound stutters for multiple notifications from same app (e.g.: whatsapp group texts).

So anyone else facing the same issues? Does anyone know a solution? I have tried restarting, restoring and updating my devices to iOS 9 again and the mute buttons on my iPhone and iPad weren't ON while facing the issues. The volume is at max level.

I guess its already time for Apple to release iOS 9.1 fixing the issues.

 

iOS devices that were updated:

iPhone 6Plus - 128GB

iPad 4 - 64GB

iPod Touch 5 - 16GB

iPhone 6 Plus, iOS 9

Posted on Sep 23, 2015 9:43 AM

Close

Q: Sometimes there's no sound on notifications after iOS9 update

  • All replies
  • Helpful answers

first Previous Page 11 of 15 last Next
  • by Admiral62,

    Admiral62 Admiral62 Nov 28, 2015 6:00 AM in response to Crazylegsmurphy.
    Level 1 (0 points)
    Nov 28, 2015 6:00 AM in response to Crazylegsmurphy.

    Maybe mine was a fluke with the whatsapp but neveraless, it is still fixed and working 100% I really hope the others can find easy solutions. Don't believe the grass is greener crazy - It would be a shame to dump your iPhone and return to Android.

  • by zl900,

    zl900 zl900 Dec 2, 2015 12:21 PM in response to vikramjitbansal
    Level 1 (0 points)
    Dec 2, 2015 12:21 PM in response to vikramjitbansal

    HI.

     

    I have not read all the post, but maybe some members here have some good news about the 9.2 beta. ( about the notification issue :-( :-( .........

     

    My wife and me have both the notification issue....... Every day we restart our iphones 1-3 times to keep notifications on. :-( 

     

    ( My phone is never on BT , but stille the issue )

     

     

    Have a great day :-)

  • by AirKnight,

    AirKnight AirKnight Dec 5, 2015 2:17 AM in response to vikramjitbansal
    Level 1 (0 points)
    Dec 5, 2015 2:17 AM in response to vikramjitbansal

    Hi there,

     

    I was facing the same problem that there is no sound nıtification from Whatsapp-Viber etc... For me the solution was the facebook applications sound setting was silent after increasing the sound while this app is open my sound notifications started to appear back. I hope this will help.

  • by mel0,

    mel0 mel0 Dec 6, 2015 2:30 PM in response to dglenn1
    Level 1 (0 points)
    Dec 6, 2015 2:30 PM in response to dglenn1

    Thank you. This worked for me, strangely enough!

     

    "i solved this (now running iOS 9.2 on my iPhone 4S) by resetting the network on my iPhone.

    when doing this, first make sure "Do Not Disturb" is turned off - Settings > Do Not Disturb

    Then reset the network on your iPhone - Settings > General > Reset > choose Reset Network Settings.

     

    That's all I did and it returned all my Notification sounds etc.

     

    I hope this helps"

  • by krim06,

    krim06 krim06 Dec 7, 2015 7:18 AM in response to zl900
    Level 1 (0 points)
    Dec 7, 2015 7:18 AM in response to zl900

    me too i have to restart almost everyday to get sound notifications back... come on apple this is a big issue, fix it!!

    ios 9.1 iphone 6s

  • by dtmark,

    dtmark dtmark Dec 9, 2015 2:49 AM in response to krim06
    Level 1 (0 points)
    Dec 9, 2015 2:49 AM in response to krim06

    I've been having this problem since a previous update.

     

    I used to use an app called "Pill Monitor" to remind me to take medication - it was one of the most useful things the phone did.

     

    This hasn't worked for a good while now. The notifications appear on the screen but it doesn't come out of idle or make any sound.

     

    Upgraded to 9.2 last night. Now the notifications don't work at all.

     

    Off in search of how to jailbreak the iPhone and revert back to iOS 8 or 9 - does anyone know with certainty which was the last version where the notifications worked properly?

  • by Trymybestman,

    Trymybestman Trymybestman Dec 9, 2015 3:33 AM in response to vikramjitbansal
    Level 1 (0 points)
    Dec 9, 2015 3:33 AM in response to vikramjitbansal

    in my experience, every time I update my iPhone (beta), I would do hard reset thereafter because many people solve their problem using that method, this is highly recommend if something goes wrong.

    for this question, you have to check if you accidentally enable mute button (AssistiveTouch) or "do not disturb", if not, then probably you have your. volume turned down to zero!

  • by krim06,

    krim06 krim06 Dec 10, 2015 8:20 AM in response to vikramjitbansal
    Level 1 (0 points)
    Dec 10, 2015 8:20 AM in response to vikramjitbansal

    with ios 9.2 notification sound works but the volume is very low compared to the ringer volume... and there's no separate volume control (apple and control...)

  • by debrupp,

    debrupp debrupp Dec 10, 2015 9:06 AM in response to Diana4m
    Level 1 (0 points)
    Dec 10, 2015 9:06 AM in response to Diana4m

    Thank you, this happened to me and your explanation was spot on - the Do Not Disturb "moon" was activated for one contact but not the others.  Problem fixed!

  • by amritfromdelta,

    amritfromdelta amritfromdelta Dec 11, 2015 9:51 AM in response to mel0
    Level 1 (0 points)
    Dec 11, 2015 9:51 AM in response to mel0

    This worked for me, but erased all the network passwords I have accumulated over the last four years.

  • by darksidecat,

    darksidecat darksidecat Dec 15, 2015 4:52 AM in response to amritfromdelta
    Level 1 (0 points)
    Dec 15, 2015 4:52 AM in response to amritfromdelta

    MY iphone 5c was only vibrating most of the time when I should have been getting notifications.  It has been puzzling me for a long time.  As soon as I read the posts about Bluetooth I realised what the problem was.  The phone was connecting to a Bluetooth receiver in the house, and muting the sounds.  I turned the Bluetooth off and the sounds are back to normal.  Many thanks to the person who came up with this solution.

  • by krim06,

    krim06 krim06 Dec 15, 2015 8:59 AM in response to vikramjitbansal
    Level 1 (0 points)
    Dec 15, 2015 8:59 AM in response to vikramjitbansal

    ios 9.2

    still no notification after 24h (not sure exactly)

    bluetooth is off

    and i'm talking about app notification, like ebay twitter sms... no "do not disturb" or mute

  • by AppleQer,

    AppleQer AppleQer Dec 16, 2015 1:07 AM in response to dtmark
    Level 1 (15 points)
    Desktops
    Dec 16, 2015 1:07 AM in response to dtmark

    Dtmark,

     

    I am still using iOS 8.4.1 to avoid all this B/S. I still get notifications, so you might want to revert to that, if all else fails. I can't guarantee it would work for you though.

     

    - using iPhone 6

  • by amritfromdelta,

    amritfromdelta amritfromdelta Dec 16, 2015 11:19 AM in response to AppleQer
    Level 1 (0 points)
    Dec 16, 2015 11:19 AM in response to AppleQer

    I have no sound notification when phone is locked. To fix this I went to Settings, sounds and turned off "Lock Sounds". I don't get the lock sound now when I lock the phone but that's better than no notification sounds.

  • by groovyzep,

    groovyzep groovyzep Dec 17, 2015 5:21 PM in response to amritfromdelta
    Level 1 (5 points)
    Dec 17, 2015 5:21 PM in response to amritfromdelta

    lock sound toggle no worky here lol

     

     

    IMHO It is a do not disturb issue.  it gets turned on when it is not supposed to be on.  I have this feature come on between 1am and 6am.  i have gotten up for work and the half moon is still there at 7am.  I go into the quick control panel and toggle the half moon and it stays on screen no matter how many times i toggle it.  Then i noticed after a while the moon disappears making me THINK it is off but it is not.   This is why alert and the ringer are silent for me randomly (though ringer rare and it appears people in my contact list get through but no one else does which is how i have the scheduled do not disturb set up and another reason i think it is a do not disturb problem)

     

    Also i decided to test the opposite.  toggle the do not disturb many times but leave the half moon there.   Now text my phone from another phone and the sound GETS THROUGH when it should not but let the phone sit for awhile and then text and sound does NOT get through.

     

    this leads me to believe the feature is randomly getting toggled somehow behind the scenes and the graphic side of it is not seeing it.

    Low level stuff.

     

    Those that never use the feature never see the half moon on screen but i bet randomly activated (you just do not know it visually) thus cutting sound.

     

    i just installed 9.2.1 beta    im crossing my fingers     lol

first Previous Page 11 of 15 last Next