MacBook Pro 15" Grainy Matte Display

The matte display on my new MacBook Pro has a grainy look to it. It's very noticeable. I'm curious if this is a defect or if all MacBook Pro displays are like this. To better describe the look... it looks like someone took a screenshot and applied the noise filter to it. It also looks like as if there's a lot of dust on the screen. Please let me know if anyone else sees this because if it's not right, I need to return it and get a replacement. Thanks.

2.33GHz - 15" MacBook Pro - 2GB RAM - 256MB VRAM, Mac OS X (10.4.8)

Posted on Nov 7, 2006 6:30 AM

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Posted on Nov 8, 2006 6:17 AM

Update: I went to my local Apple Reseller last night and I looked at another MacBook Pro and it was the same way. The guy at the store said that's how they come and it's just the nature of the matte display. So at least I know that my computer's not defective. Do you think Apple will trade me a glossy screen MBP for mine? I only bought it Saturday.
115 replies

Dec 13, 2006 5:01 PM in response to Jayson Allyson1

I returned my MacBook Pro today after making a big fuss in the store about the grain issue. To anyone I say take a look at a Sony Vaio FE Series screen and compare it to the MacBook Pro. The MacBook Pro's screen is not good. I previously returned a MacBook because the one fan it has was driving me crazy. I couldn't do anything processor intensive without the notebook sounding like it was going to take off.

Anyway. It's kind of sad that I ran out of options. Today I ordered a Lenovo ThinkPad that will be arriving tomorrow. I would like to use Apple products again; however, I am super picky with notebooks and their current line does not met my personal standards.

Nov 17, 2006 5:37 PM in response to Jonathan_N

I also returned mine today. The woman I spoke with did not seem particularly concerned about why I was returning it. I just have to pay shipping to get it to California for them to process the return.

I explained my issue with sparkliness and how the whites had a sort of rainbow effect, and she listened politely, but I don't get the sense, since they're all like this, that more than just a few of us think this is an issue.

I'm going to stick with my old Powerbook for now. Not sure what I'll do if more than the hard drive is broken, nor when the day comes when I actually need a new computer...a MacBook perhaps, though it would be nice to have a real graphics card, all in all frustrating.

Nov 30, 2006 8:57 AM in response to azmacman

Had sending back my MBPC2D17" matte on Tuesday too, received it on Monday, called the applestore for the display and the guy said to me we are sorry for the inconvenience.
Today I call Apple France to know if they will upgrade the quality of the display, the rreponse was there's no known problem concerning the display, and finally said to me "have you seen the performance of these machines ?" I answered that I pay 3000 dollars for stability and quality (like my pb 17" does) until i'll go to the pc market .....

A new low quality stuff is here at Apple. Low quality, high price, great communication.....

Dec 14, 2006 2:58 PM in response to Arizona Kid

I never thought i would do this but I too am looking at other laptops as the current apple offer doesnt' meet my standards and apple is clearly avoiding the problem. if they would make a statement that they are aware of the issue and working to fix it, then i might have made a decision to buy them. i hate it as i have used apple products since they came out and i was a kid in high school. i expect much more from apple, as i feel most people do. what happened?

anyway, the issue is clear if you go to the apple store. it is on the matt and the gloss finish of the 15 inch and i didn't notice it on the 17 inch but it might be there. i will check two more stores tomorrow on the east coast. also, one can notice the lower priced macbook doesn't have the problem. so you pay more for a defective display.

Feb 3, 2007 7:32 PM in response to Sarkastik

Not sure why there are few people saying that with WinXP the grainy-ness looks worst. I have Boot Camp installed and reading text on WinXP is "way" better than reading on the OSX. Please try it! This threat is long enough, do the test, read it on both, WinXP (IE) and OSX (Safari). You will see that on Win XP text looks crisp and clear, almost like there's no pixels.

On antoher note, I have the office crapy Dell Latitude D810 with an ATI X600 - 128 MB RAM and the darn thing can go up to 1920 x 1200 pixels. Really sharp for pictures and videos. Like someone said previously... "I thought Apple's machines were for high-end graphics." Doesn't look like to me.

I switch to MAC last year and that was the first thing I noticed when I got the machine that claims to have a 256 MB RAM. Well, where is that sharp resolution?

I've sent my 1st generation MBP machine back to service for several issues that I'm not going to discuss on this threat, but the last thing was the amount of dead pixels on the screen. Apple Care replaced the screen, but now the grainy-ness is worst! I've purchased movies and music videos from iTunes and when I got my machine back from service this last time and played a few music videos, that's when I hit the roof. The picture quality is worst than ever and trying to view those purchased videos on full screen, forget it! I'm calling the "product specialist" again to find out what are they going to do this time.

Don't get me wrong, I like the OS, I like the product, but my concern is why a 256 MB video card gives such a crappy resolution?

Cheers!

MBP 2.0 Ghz Core Duo Mac OS X (10.4.8)

Nov 9, 2006 11:33 AM in response to Jayson Allyson1

I was using my MacBook Pro last night and I decided just to use it without staring at the bumps and I started to forget they were there. I think that if I just give it time, I won't even care or notice anymore. It's just weird for me right now because I upgraded from a 12" PowerBook and it just looks different now. I also noticed that the same effect is on my Samsung LCD monitor here at work but, the pixels are large enough that it doesn't diffuse as much. That's the main problem on the MacBook Pros. The pixels are so small that it doesn't take much to distort them such as a scratch or a fingerprint and obviously the matte finish.

Nov 13, 2006 5:13 PM in response to Jayson Allyson1

I' ve read from other forums ( http://www.notebookforums.com/thread173555.html) that the same grain issue appears on other PC laptop screens with ATI Mobility X1600 graphics card aswell. Asus provided a bios update for the card, and it resolved the issue!

When is Apple going to release a bios update? This is very embarassing to Apple, which advertises its computers to be made for media people working with graphics etc. We have been waiting for a fix for almost a year now. I can't use my MacBook Pro for work because the graphics quality is appalling. The grain appears even on the Mac OS X. I'm very disappointed.

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MacBook Pro 15" Grainy Matte Display

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