pbbartlett

Q: Watch goes black as I put my finger near the watch- 2nd time

This is the second time my watch has gone blank as my finger nears the watch. Last time I had to reset the entire watch. Anyone else had this experienced this problem?

Apple Watch

Posted on Sep 23, 2015 11:32 AM

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Q: Watch goes black as I put my finger near the watch- 2nd time

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 23, 2015 11:34 AM in response to pbbartlett
    Level 7 (30,168 points)
    Apple Watch
    Sep 23, 2015 11:34 AM in response to pbbartlett

    Hi

     

    Try force restarting your Apple Watch: Press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.

  • by tempily,

    tempily tempily Sep 23, 2015 12:10 PM in response to pbbartlett
    Level 1 (21 points)
    Sep 23, 2015 12:10 PM in response to pbbartlett

    A feature of Apple Watch is putting your palm over the screen and having it blank the screen from whatever your doing and return to the watch-face next time you turn the screen on.  Sounds like something is off with the sensor sensitivity on your watch, probably worth a trip to the Genius Bar...