HT204641: Update the software on your Apple Watch

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RobertJ17

Q: Watch OS 2 Update will not proceed past verifying...

Has anyone else had a problem updating their Apple Watch to OS2? I have updated my iPhone 6 Plus to 9.0.1 and still not able to get update to perform. It seems stuck on Verifying....

I've tried it several times. I was told maybe if this doesn't work to reset Apple Watch. Any thoughts?

Apple Watch, watchOS 1.0.1, iMac, OS X 10.6.7, iTunes 10.3.1

Posted on Sep 23, 2015 9:09 PM

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Q: Watch OS 2 Update will not proceed past verifying...

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  • by Atoku,Helpful

    Atoku Atoku Sep 23, 2015 9:52 PM in response to RobertJ17
    Level 1 (5 points)
    Sep 23, 2015 9:52 PM in response to RobertJ17

    Restart iPhone, wait for full reboot

    Restart Apple Watch, wait for full reboot (leave it on charger throughout)

    On iPhone open Watch App, General, Setings-select download and update

    Update should prepare/verify/install normally, takes about 20 minutes once install progress indicator is displayed.

  • by Scorcher8u,

    Scorcher8u Scorcher8u Sep 24, 2015 6:54 AM in response to Atoku
    Level 1 (0 points)
    Sep 24, 2015 6:54 AM in response to Atoku

    Thank you! I am in the process of taking the steps that you recommended.  I am keeping my fingers crossed that it works.

  • by RobertJ17,

    RobertJ17 RobertJ17 Sep 24, 2015 1:48 PM in response to RobertJ17
    Level 1 (5 points)
    Sep 24, 2015 1:48 PM in response to RobertJ17

    Ok Thank you for the suggestions. I did the restarts on both Watch and iPhone. Now the phone app says watch software is up to date watchOS 1.0.1. Not OS 2. It was there earlier but not now. Now checking for update of app in app store.

  • by Atoku,

    Atoku Atoku Sep 24, 2015 3:27 PM in response to RobertJ17
    Level 1 (5 points)
    Sep 24, 2015 3:27 PM in response to RobertJ17

    Had the same experience when I first attempted to update, before the verification hang up. I just tried another update request and v2 popped right up. Had no further issue after restarting both devices but the processing, verification, installation and more reboots on the watch took longer than expected. Not smooth at all and there were times when the progress circle just stopped. All fine now on watchOS2.