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KatM

Q: ios 9.0.1 update has crashed my phone

Help!

 

I started the update this morning and halfway through it crashed, since then i can't do anything.  when i connect to itunes i just get a Network error message and says it can't connect the the itunes store and to try later.

 

what can i do?

Posted on Sep 24, 2015 2:30 AM

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Q: ios 9.0.1 update has crashed my phone

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  • Helpful answers

  • by Webby1201,

    Webby1201 Webby1201 Sep 24, 2015 3:14 AM in response to KatM
    Level 1 (0 points)
    Sep 24, 2015 3:14 AM in response to KatM

    I Have the exact same problem. Good old Apple.

    I Pad was no problem.

  • by KatM,

    KatM KatM Sep 24, 2015 3:44 AM in response to Webby1201
    Level 1 (0 points)
    Sep 24, 2015 3:44 AM in response to Webby1201

    Are you also having issues with not being able to connect to the itunes store?

  • by Webby1201,

    Webby1201 Webby1201 Sep 24, 2015 3:49 AM in response to KatM
    Level 1 (0 points)
    Sep 24, 2015 3:49 AM in response to KatM

    Can't update phone. Phone is stuck on "connect to itunes". Itunes update just keeps throwing random error messages.

  • by Webby1201,

    Webby1201 Webby1201 Sep 24, 2015 5:19 AM in response to Webby1201
    Level 1 (0 points)
    Sep 24, 2015 5:19 AM in response to Webby1201

    Problem seems to have resolved itself. Noticed that Windows update was running, maybe the cause?

  • by KatM,

    KatM KatM Sep 24, 2015 5:22 AM in response to Webby1201
    Level 1 (0 points)
    Sep 24, 2015 5:22 AM in response to Webby1201

    i have just managed to get it working by going home and using my home wifi. Apparently itunes have upped their security and therefore i can't go via my works network however it used to be fine.

     

    My ohone is now working but keeps crashing and the apps are very intermittent.

  • by KatM,

    KatM KatM Sep 24, 2015 5:56 AM in response to Webby1201
    Level 1 (0 points)
    Sep 24, 2015 5:56 AM in response to Webby1201

    Good stuff

  • by mushx4,

    mushx4 mushx4 Sep 28, 2015 10:09 AM in response to KatM
    Level 1 (0 points)
    Sep 28, 2015 10:09 AM in response to KatM

    9.0.1 installed ok on iphone6, but not ipad mini (kept hanging on install) and now native mail app crashes on ipad mini Model MD530LL/A.  Mail will not open.  No change on reboot.  They need an undo button.

  • by jassuji20,

    jassuji20 jassuji20 Sep 29, 2015 1:08 AM in response to mushx4
    Level 1 (0 points)
    Sep 29, 2015 1:08 AM in response to mushx4

    Hi,

     

    I have a similar issue with my dad's iphone 5s......i did an OTA update to 9.0.1 to it and after successful installation, the phone app just freezes....i'm not able to switch between the dialer to contacts or any tab in the phone app....even when i try to go to settings>phone, it just freezes after clicking on it....rest all app settings or iphone settings seem to work...

     

    I tried a soft reboot by holding the home button and power button together, which infact made the phone app work for a few seconds i.e. i was able to switch between tabs but within 5-10 seconds, it froze again.....

     

    Its is really frustrating to see that ios 9.0.1 still have so many issues which obviously apple hasn't looked into....

     

    I'm gonna try and go back to 8.4.1 to check whether it works or not!!!!

     

    Any help would be appreciated!!!!!