I can't not access to Apple music festival london 2015 from my Mac with itunes 12.3.44

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I can't not access to Apple music festival london 2015 from my Mac with itunes 12.3.44

Hi I have the latest itunes version (itunes 12.3.44) intalled on my mac Mini (late 2012) When I try to access to watch the Apple music festival london 2015 thru itunes in my mac or using safari thru this url itunes.apple.com/festival?app=music&itscg=1004 that it redirect thru the Itunes app, but only show a Black screen over my itunes. I have checked over itunes preferences the option (box) "show Apple Music" but the problem persist.

I don't have been suscribe to Apple music yet. I wonder if this is a requirement to have access to that show, but in years before It was for free.

Please, does any body know about this issue?

Mac mini, OS X Yosemite (10.10.5), Apple music festival london 2015

Posted on Sep 24, 2015 7:52 AM

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Answer 1

Sep 30, 2015 12:54 PM in response to jynm

I have the same problem in barcelona

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Answer 2

jynm Author

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Oct 1, 2015 11:58 AM in response to xavier catalonia

El problema fue resuelto una vez instale el OS El Capitan en mi mac, al iniciar el sistema el iTunes en la pestaña "nuevo" me mostró la parrilla del London Apple Music Festival 2015 y pude disfrutar de los shows.

Sugiero que hagas el upgrade y cualquier cosa me informas por acá.

Jyn

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Answer 3

swandy

Level 4

2,581 points

Oct 1, 2015 6:10 PM in response to jynm

Have you turned on "Show Apple Music" on your Mac Mini? Because according to the Apple Music Festival website, that is needed to be turned on.

ftware version is required to watch the performances?

To watch performances, you must be using iTunes 12.2 or later, iOS 8.4 or later, or Apple TV (second or third generation) with software version 6.0.2 or later. You must also turn on Show Apple Music from Preferences in iTunes on your computer or in the Music section of Settings on iOS.

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