Hi there,
I've upgraded to ios 9.0.1 and watch OS2 and have properly registered my card on both the phone and watch.
I can easily get my registered card to appear if I double click the watch, however when the watch is presented to the point of sale machine nothing happens - has anyone got any tips? Before I upgraded it worked reliably in watch OS1.
Many thanks,
Hi Toby
Was the terminal definitely configured for contactless payments?
Did the terminal display an error message - for example, card not available?
Hi Jonathan, Yes both were configured for contactless and Apple Pay. I know
because I've used it at the same terminals which worked ok in os1.
On 24 September 2015 at 17:19, Apple Support Communities Updates <
Hi Toby
You may already be aware of this, but when presenting your watch for payment:
- The watch face should be facing and parallel with the terminal, aligned centrally with the contactless logo on the terminal screen and held closer than 10cm.
- It should be held in that position for up to a few seconds, until you hear the confirmation beep and haptic pulse.
If you try to use Apple Pay and experience a failed transaction, you can report it to Apple here:
https://www.apple.com/feedback/apple-pay.html
The feedback form enables you to report issues with specific merchants, transactions and payment cards, so can help Apple to identify and address problems.
apple pay failing on watch OS2
