I don't think I am asking the right questions. And a new user to iTunes/iPod.
I have a PC (Windows 7) with iTunes (12.3.0.44) and an iPod Nano (7th Generation).
I thought that I should be able to backup my iPod (library and playlists) using: iTunes: File, Devices, Backup. Backup is always grayed out. Is backup grayed out because an iPod is not an IOS device?
I also tried this method to do a backup:
Open iTunes, click once on the iPod symbol, click on Summary and I should see Backup as an option. I do not see anything that says Backup. Just a basic summary of the iPod and a few options that do not include Backup.
The original problem I had was the accidental deletion of an album. Took me a while to get it back. Now I want to understand how to do a backup and restore it if my hard drive crashes or I make another mistake. Hope that helps. Sorry for the confusion.