bronin7

Q: Google contacts iOS 9 sync problem

Anyone else in here using google contacts and calendar with their iPhone?

 

I did some googling and apparently only changes you make on your iPhone are pushed instantly to your Google account. The other way around though, if you make changes on the web or from an android device, push doesn't work. So far so good.

 

I set fetch to manual because I'm pretty much adding calendar events and contacts 99% of the time from my iPhone. Calendar events sync as soon as I open my calendar app.

The problem is contacts.app. No matter what I do it just won't sync. The refresh button in the upper left corner does nothing. The only way I can force a sync is when I change something else on the iPhone. For example when I add another contact the little spinning wheel appears and it pushes the change to Google and at the same time it seems to fetch the changes I made on the web or on my android tablet.

 

I honestly can't remember if it has always been this way or if iOS 9 broke the refresh button in contacts.app

iPhone 6, iOS 9.0.1

Posted on Sep 24, 2015 11:43 AM

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Q: Google contacts iOS 9 sync problem

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  • by brenden dv,

    brenden dv brenden dv Sep 25, 2015 11:51 AM in response to bronin7
    Community Specialists
    Sep 25, 2015 11:51 AM in response to bronin7

    Hi bronin7,

     

    I'm sorry to hear you are having these issues with your iPhone. If you are having issues with Contacts and Google/Gmail, you may find the information and troubleshooting steps outlined in the following article and links helpful:

     

    Using Google Contacts on your iPhone, iPad, and iPod touch - Apple Support

     

    Regards 

  • by bronin7,

    bronin7 bronin7 Sep 26, 2015 6:44 AM in response to brenden dv
    Level 1 (7 points)
    iPhone
    Sep 26, 2015 6:44 AM in response to brenden dv

    My problem is that manually refreshing or syncing my contacts doesn't work. The little blue circled arrow in the top left corner of contacts does nothing when I tap it.

  • by shiroandy,Helpful

    shiroandy shiroandy Sep 28, 2015 1:39 PM in response to bronin7
    Level 1 (5 points)
    Sep 28, 2015 1:39 PM in response to bronin7

    I am experiencing the same problem here. Nothing happens when I press the refresh symbol. I have previously had no problems when using manual fetch for google contacts. Hope this gets solved soon.

  • by penguinuser7,

    penguinuser7 penguinuser7 Sep 29, 2015 6:29 AM in response to shiroandy
    Level 1 (0 points)
    Sep 29, 2015 6:29 AM in response to shiroandy

    Hope this helps as this resolved my Google Contacts.

     

    Copied from another form. Credit goes to user - Raven Ray

     

    Open Settings

    Open Mail, Contacts, Calendars

    Sync -> Switched from "Events 1 Month Back" to "All Events"

     

    That retrieved missing contacts, hopefully all of them.  Hmm, just found I had set FETCH to Manually, not sure if the issue is with that.  I am changing that to Hourly, as I do not have any idea how to FETCH manually.

  • by bronin7,

    bronin7 bronin7 Sep 29, 2015 8:21 AM in response to penguinuser7
    Level 1 (7 points)
    iPhone
    Sep 29, 2015 8:21 AM in response to penguinuser7

    unfortunatley I already had that setting on "all events".

     

    The problem is as you noticed there is no way to manually fetch data. The refresh button in contacts does nothing when you tap it.

  • by debell,

    debell debell Oct 1, 2015 11:57 AM in response to bronin7
    Level 1 (0 points)
    Oct 1, 2015 11:57 AM in response to bronin7

    I'm having the exact same problem. I disabled contacts and then re-enabled them and it seems to refresh at that time but there's no way to manually refresh. I hope this gets addressed by Google and Apple since I do use Google Contacts on a daily basis on my iPhone.

  • by abla,

    abla abla Oct 1, 2015 5:34 PM in response to debell
    Level 1 (0 points)
    Oct 1, 2015 5:34 PM in response to debell

    Same here - tried all of the above. nothing is working! Really don't want to have to resort to using icloud contacts since i have everything on Google ...

  • by RayV702,Helpful

    RayV702 RayV702 Oct 3, 2015 5:27 PM in response to debell
    Level 1 (5 points)
    Oct 3, 2015 5:27 PM in response to debell

    I'm having the same issue.  No problem with contact info syncing from Iphone6 (IOS 9.0.2) to Google contacts, but anything entered via Google (on a desktop for example) does not sync back to Iphone contacts app.  The manual refresh circle arrow in top right of contact app does nothing.  Only way to force a sync is to toggle contacts on/off from Settings->Mail,Contacts,Calendars->Gmail->Contacts (switch from green on to off, back to green on).

     

    Hope this gets resolved soon.

  • by PlugCool,

    PlugCool PlugCool Oct 5, 2015 4:46 PM in response to bronin7
    Level 1 (4 points)
    Oct 5, 2015 4:46 PM in response to bronin7

    I have just recently loaded this version of iOS and I have the same problem, but with iCloud Contacts.

     

    a ) System is not loading all contacts in iCloud

    b ) It has taken a while syncing my notes

    c )   It doesn't transfers purchased apps.

     

    I hope this will be solved in the next two hours automatically as with my notes.  I really think we are talking about "temporal bugs" ... sometime ago during another upgrade we had the same problem.  The big problem is currently not having son and ex-wife loaded in my iPhone, so I can't call them.

     

    Of course if you have any commentaries I would appreciate it.

  • by bderuyter,

    bderuyter bderuyter Oct 7, 2015 9:06 AM in response to bronin7
    Level 1 (0 points)
    Oct 7, 2015 9:06 AM in response to bronin7

    Same problem here. Bummer, because it was working fine on my iPhone 5, iOS 8. Just bought an iPhone 6 and upgraded to iOS 9, now contacts don't pull from Google without shutting off the phone and turning it back on. On the old phone I would often have to press the "Refresh" button on top left of contacts screen, but that would always work (pulling latest from Google). Now that button does nothing.

     

    Really hoping that this gets fixed ASAP!

     

    Thank you,

    Ben

  • by MikeMcCollister,

    MikeMcCollister MikeMcCollister Oct 7, 2015 9:08 AM in response to bderuyter
    Level 1 (1 points)
    Oct 7, 2015 9:08 AM in response to bderuyter

    I have the same problem but I waited for hours (i.e. overnight) and it updated on my iPhone 6s. I hear that Google has fixed the EAS Calendar sync and I'm hoping that the contacts is fixed as well. We'll see.

     

    Mike

  • by MikeMcCollister,

    MikeMcCollister MikeMcCollister Oct 7, 2015 10:01 AM in response to MikeMcCollister
    Level 1 (1 points)
    Oct 7, 2015 10:01 AM in response to MikeMcCollister

    I just did some tests of updating contacts on Google and the changes came to my iPhone in a matter of seconds. I think that this might be fixed. This is better than it ever was in iOS 8. Can we hope that the EAS issues with email has been fixed too?

     

    Mike

  • by MaddMax2u,

    MaddMax2u MaddMax2u Oct 8, 2015 6:17 AM in response to MikeMcCollister
    Level 1 (1 points)
    Oct 8, 2015 6:17 AM in response to MikeMcCollister

    as of 9 am today (Oct 8, 2015) this issue seems to still be alive and well on my phone. (iPhone 5 and iOS 9.0.2)  I did use the suggestion to add a contact to my phone.  I simply added a fake last and first name.  Low and behold, that worked and my new contacts added to Google Contacts (from my PC) were synced to my phone.  This has been an issue in many past iOS updates and seems to continue.  Where is Steve Jobs when you need him?  LOL  Like the rest of you, I patiently wait for Apple to fix this issue.

  • by kunal_an,

    kunal_an kunal_an Oct 9, 2015 11:26 PM in response to bronin7
    Level 1 (0 points)
    Oct 9, 2015 11:26 PM in response to bronin7

    Facing problems with Contacts tab. It is frozen. image.png

    PRoblem since IOS 9 and still no solution. Any solution?

     

    Apple pl listen.

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