jeanfromracine

Q: Why am I getting logged out of iTunesU Course Manager?

I manage my course through Safari on a MacBook Pro running OS X (10.10.5).  iTunesU is incredibly unstable and I often get instantly logged out.  One thing that is sure to get me booted is trying to edit a post, especially if the post already has an assignment attached to it.  I also had a ton of trouble editing my course outline.


Anybody know of a solution?

Posted on Sep 24, 2015 9:46 AM

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Q: Why am I getting logged out of iTunesU Course Manager?

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  • by patixa,

    patixa patixa Sep 24, 2015 11:49 AM in response to jeanfromracine
    Level 3 (597 points)
    Sep 24, 2015 11:49 AM in response to jeanfromracine

    To clarify, by "instantly logged out", you mean that you are returned to the login screen to supply your credentials again?

     

    If you mean something else, open your browser's console (Cmd-option-C in Safari) and copy and paste any errors you see there when the unstable behavior happens.

  • by jeanfromracine,

    jeanfromracine jeanfromracine Sep 24, 2015 1:09 PM in response to patixa
    Level 1 (0 points)
    Sep 24, 2015 1:09 PM in response to patixa

    Yes, I am instantly taken back to the login screen.  The problem was very consistent a few weeks ago (late Aug) when I was trying to edit assignments.  Now it seems to happen intermittently, but still about 50% of the time.