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Pandora & Snapchat aps r on screen but will not open

On my iPhone Pandora & Snapchat aps r on the screen but will no open. Have turned phone on and off and still doesn't work. I have 3.2 GB available and 26.7 gb capacity version 8.3

iDVD '08, Mac OS X (10.6.8), Was burning DVD till I added slides

Posted on Sep 24, 2015 12:41 PM

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1 reply

Sep 25, 2015 12:44 PM in response to yvjbmuyn

Hello there.


It sounds like you're having issues with a few apps on your iPhone not functioning as expected. Good job with the steps you've taken so far. The following Knowledge Base article offers a few more steps to try for troubleshooting:


If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Restart the app

Close the app and open it again.

Restart your device

Turn your device off and back on.

Check for iOS and app updates

  1. Make sure that you're using latest version of iOS.
  2. Open the App Store and tap Updates.
  3. If updates are available, tap Update All.
  4. If asked, enter your Apple ID password.

You might need a Wi-Fi connection to update some apps.

Install another app from the App Store

Try installing a different app that you don't have on your device. Find a free app from the App Store, and remember to use the same Apple ID that you used to download the app that you're having issues with.

Delete and reinstall the app

  1. Tap and hold the app until it jiggles.
  2. Tap the User uploaded file on the app.
    User uploaded file
  3. Press the Home button.
  4. Go to the App Store and download the app again.
  5. Wait for the app to download, then open it from the Home screen.

Contact the app developer

If you see this issue again, contact the app developer for help:


  1. Find the app in the App Store.
  2. Tap the app, then tap Reviews.
  3. Underneath App Store Customer Reviews, tap App Support.
    User uploaded file




Thanks for being a part of Apple Support Communities.


Kind Regards.

Pandora & Snapchat aps r on screen but will not open

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