HT203585: FaceTime for Mac: Troubleshooting FaceTime
Learn about FaceTime for Mac: Troubleshooting FaceTime
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Helpful answers
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Sep 25, 2015 1:34 PM in response to rhenerlauby Linc Davis,If you've enabled two-step verification for the Apple ID you're using in applications such as FaceTime and Messages, you may need to sign in to those applications with an app-specific password. You may also need to sign out of iCloud and sign back in.