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All replies
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Helpful answers
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Jan 23, 2016 10:12 AM in response to dsXCBVzxcbzfdbby babykitty,Hi, OK, like many hours later...what I found worked for me was that I had to log into Manage my Apple ID on my computer and I had to change my Apple ID password. My password was old and was not not meeting recommendations for strength. Once I changed it, I was able to log in. It had to be updated on all our other devices as well, but problem solved!!
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Jan 24, 2016 2:38 PM in response to ideagirlby horridgec,i was on the phone for apple support for about 30 minutes and we figured out it was when i reset my phone it disconnected me from my wifi and i never bothered to reconnect it because i assumed it'd work the same on 3g (it doesnt)
Are you sure you're connected to wifi? because when I reconnected and tried again it let me reset no problem!
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Jan 24, 2016 5:49 PM in response to dsXCBVzxcbzfdbby nanifrom stop ridge,★HelpfulIf anyone gets the verification error on your phone all you have to do is log off the wifi and go login your iTunes then it should go away.
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Jan 27, 2016 3:16 AM in response to nanifrom stop ridgeby ayagnow,Thank you! It really was that simple.
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Feb 11, 2016 10:20 PM in response to dsXCBVzxcbzfdbby justinrb78,★HelpfulI had this same problem. None of the above suggestions worked. Finally figured out that one of my kids had changed the date and time in Settings. Changed it back, and problem solved!
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Feb 17, 2016 1:09 PM in response to dsXCBVzxcbzfdbby alphabetsouppp,connect your iphone to your computer and itunes. hold down the power and home button together until you see an apple, the apple will dissapear, keep holding down until you see an itunes symbol and follow prompts on your computer to restore device
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Feb 18, 2016 7:39 AM in response to dsXCBVzxcbzfdbby mrnigey,I changed my Apple ID password and logged in and out of the WiFi and one - or both - of those worked. Thanks all. Very helpful.
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Feb 19, 2016 6:00 PM in response to nanifrom stop ridgeby ow9,Thank you! I had changed my Apple ID successfully on my Mac, but logging out of WiFi finally got the verification to work on my phone too.
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Feb 20, 2016 5:19 PM in response to ow9by applegurunnj,Ive just restored and was hoping to go to a back up. It restores and goes to the back up then it reboots and I unlock and it says update completed please sign in, so I do then my iphone 5C global says please try agian later???? What do I do
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Feb 25, 2016 6:15 PM in response to dsXCBVzxcbzfdbby jacksonfromjacksonville,I tried all of these suggestions. The only thing that worked was to "Reset All Settings" under "General" --> "Reset" in Settings.
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Feb 26, 2016 11:56 PM in response to vwintsby hiuguys,I have the same problem with my iPhone 6. Did you find a solution?
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Feb 27, 2016 9:34 PM in response to horridgecby kristipartyof5,Yay! It worked! I powered off my phone and restarted it...didn't wort! I signed out my Apple ID...didn't work! I connected to wi-fi...it worked! Thank you!
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