I'm home listening to apple music on my phone. I get this error message that pops up that says "looks like you are listening on another device". It then says, if you want to play here, just click play. I hit play and it does it again. I'm not listening on any other device at all. There is nothing else playing anywhere. Then, I tried to listen on my macbook pro. I get the same message, continuing to pop up. Please help.
MacBook Pro, iOS 8.1.3
I started having this problem a few weeks ago, and no one else is streaming while I am. It happens when I’m using a Bluetooth speaker. However, if I just play the same song on my iPhone speaker—not an optimal listening experience—I don’t get the message. So this is an Apple screw up.
although I really love the iPhone but I just don't know why it makes some simple things so complicated.
If you have a spotty family plan then 4 members of your family can listen to their own collection at the same time ...
But I think apple music doesn't work like that ...
logic500 wrote:
although I really love the iPhone but I just don't know why it makes some simple things so complicated.
If you have a spotty family plan then 4 members of your family can listen to their own collection at the same time ...
But I think apple music doesn't work like that ...
It does if you get a Family Plan, just like Spotify. Except it's up to six people, not four.
so what did you do?
I'm in a similar position to you, tk4679 -- this just started happening to me today. I work in the streaming TV business, so I have some insight into what I think is happening -- and I have a question about how the "Family Plan" impacts this.
In my use case I am definitely playing music on multiple devices at once. I leave music playing at home to keep my pet company on my Sonos, and I also use Apple Music on my iPhone and at work. Like tk4679, I never had an issue doing this until yesterday. I use iCloud Library and iTunes Match and download most of my music to the phone (New York subway and all).
My guess is that Apple's latest update "fixed" or secured their concurrent stream limit technology(which from a commercial perspective they really ought to have always been doing). I notice that my Apple Music shuts off, when it does, when a song changes on one of the two devices, meaning the "heartbeat" technology that sees if a user is still there seems to be tied to a by-the-song basis. My Spotify account has always done this, and I wondered why Apple just didn't seem to bother.
In any event I have a simple question: If I use a Family Plan, does that mean I can also use more than one stream on my same Apple ID? Or put more simply--can I go back to playing Apple Music with my Sonos (logged in via my Apple ID) and my iPhone (logged in via the same Apple ID) as I did before? Streaming TV services all (to my knowledge) work this way, but I want to be sure Apple does the same.
Let's call a spade a spade: this is an Apple bug not an end user problem. I have no family plan and no one listens to Apple Music but me, but I get this message all the time when listening from my iPhone 7 Plus. Apple Music is buggy beyond belief -- 4 hours the other day with Apple tech because of a download bug -- all of which will ebentsend me to Spotify
In my house it is caused by the AppleTV keeping itself set to "listening" even when it's not anymore. Restarting the AppleTV is the only way to fix this for me.
So for example, I listen to music in the evening on my AppleTV. I stop the music there, shut down the TV itself and go to bed. Next morning I go to my Mac and try to play music. I get this popup every few seconds. Even when I'm playing my own music (soundtracks from games or whatever.)
Put all my devices in flight mode, this didn't work. So I started to suspect the only other still active Apple device in the house. The AppleTV. Started it up, it wasn't playing any music. But shutting it down fixed the problem on the Mac.
This is all anecdotal of course, but perhaps it can help someone.
I'm experiencing the same problem, but I'm on a family plan with my boyfriend. I have checked the devices that my account uses and it's only my phone and my MacBook. I'm not sure if this is just a glitch or it's picking up wrong errors.
We are getting same issue, been happening for the past few days..across 5 devices in our family plan..macs and pc..all doing the same its infuriating!
Each computer has its own account so its nothing is signed in elsewhere yet itunes keeps popping up every 15 mins or so saying the same thing!
Come on apple..sort it!!!
I am also getting this error about once or twice a day when I'm at work and playing music on my computer. I have it signed into multiple devices, but they are not playing music and I have a family plan so nobody else is using my login except me. I use my computer to project music into an environment at work so I need to make sure that it isn't pausing randomly during open hours.
You need to each have your own Apple ID, set up Family Sharing and change to the Apple Music Family membership:
This problem (the notice being triggered in obviously incorrect circumstances) appears to have popped up for many family plan users, recently: Re: Looks like you’re listening on another device
Is there somebody else using your Apple ID to stream music?
Yes. It's my daughter. She can be listening to music at her mom's house and I'm at mine and I cannot play music? Why can't we listen at the same time?
jdbold wrote:
Yes. It's my daughter. She can be listening to music at her mom's house
Bingo!
Why can't we listen at the same time?
On an individual plan, only one person can listen at a time. That is how streaming services work.
Options are to consider a family plan, or she can get her own subscription, or you can change your password.
"Looks like you are listening on another device"
