SpRoX-DK

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Q: Can I save this iPhone?

Hi there

Today I had a customer that came in with am iPhone 5 that wouldn't boot (see screenshot). I have tried restoring the device using iTunes and DFU mode, but it fails every time, giving me error 4005 and 4014...

Is that device dead or are there some tricks to try?

iPhone 6, iOS 9.0.1, null

Posted on Sep 25, 2015 5:52 AM

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Q: Can I save this iPhone?

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by thunderzzz,

thunderzzz Sep 25, 2015 5:53 AM in response to SpRoX-DK
Level 6 (8,379 points)

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Sep 25, 2015 5:53 AM in response to SpRoX-DK

Hi. Check this article: If you see error 4005, 4013, or 4014 when you restore your iOS device - Apple Support
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by SpRoX-DK,

SpRoX-DK Sep 27, 2015 11:10 PM in response to thunderzzz
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Sep 27, 2015 11:10 PM in response to thunderzzz

Thank you for the tips. I tried them all, but iTunes keeps loosing connection to the phone so it's a no go... :-/
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by SpRoX-DK,

SpRoX-DK Oct 1, 2015 6:43 AM in response to SpRoX-DK
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Oct 1, 2015 6:43 AM in response to SpRoX-DK

Anyone else have any suggestions?
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