When using a phone number from an email or appointment to send a text message. The screen comes up half blank. The top half is there but nothing on the bottom. Happens on IPhone5s, two different phones. One for the 1st update of release 9.
iPhone 5s, iOS 9
Hello there, aiken_m.
It sounds like you're having an issue, after you updated to the latest version of iOS 9, where part of the screen is blank. Although the following Knowledge Base article was written for apps you installed manually, it provides some great, initial steps for troubleshooting:
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Restart the app
Close the app and open it again.
Restart your device
Turn your device off and back on.
Check for iOS and app updates
- Make sure that you're using latest version of iOS.
- Open the App Store and tap Updates.
- If updates are available, tap Update All.
- If asked, enter your Apple ID password.
This article offers some additional steps as well:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, force restart your device.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers.
While these are all good suggestions, this occurs intermittently, it only started after upgrading to IOS 9.0 I hve tested a few times with 9,01 and it has not occurred again
Messaging shows blank screen after upgrading to ios 9
