waveydavey77

Q: iPhone 6s zoomed Vs standard view bug in wallet?

Hi all

Have set up iPhone 6s using standard view.  Have noticed that wallet info (cards and passes) don't fit screen properly, txt is missing of the screen edges.

If i switch to zoomed they fit perfectly.

Any ideas if this is a bug or something i can fix with my settings?

 

Cheers

 

Dave

iPhone 6s, iOS 9.0.1

Posted on Sep 25, 2015 7:33 AM

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Q: iPhone 6s zoomed Vs standard view bug in wallet?

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 25, 2015 7:38 AM in response to waveydavey77
    Level 8 (40,050 points)
    Apple Watch
    Sep 25, 2015 7:38 AM in response to waveydavey77

    Hi Dave

     

    This has been mentioned here a few times.

     

    You can let Apple know about the issue here:

     

    https://www.apple.com/feedback/iphone.html

  • by waveydavey77,

    waveydavey77 waveydavey77 Sep 25, 2015 7:40 AM in response to waveydavey77
    Level 1 (0 points)
    Sep 25, 2015 7:40 AM in response to waveydavey77

    Done, thanks mate.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 25, 2015 7:44 AM in response to waveydavey77
    Level 8 (40,050 points)
    Apple Watch
    Sep 25, 2015 7:44 AM in response to waveydavey77

    You're welcome!

  • by Wardio,

    Wardio Wardio Sep 25, 2015 3:48 PM in response to Jonathan UK
    Level 1 (0 points)
    Sep 25, 2015 3:48 PM in response to Jonathan UK

    Got the same issue as well. Not sure if it's related, but I restored my 6S from old 5S phone. Other apps also have issue where it's stuck in zoomed in mode (Weather and Watch apps) but at least these don't cut the text off.

     

    Have logged bug and filled in feedback form, hopefully Apple will fix promptly as my passes are pretty useless now

  • by thedanpratt,

    thedanpratt thedanpratt Sep 25, 2015 7:21 PM in response to Wardio
    Level 1 (0 points)
    Sep 25, 2015 7:21 PM in response to Wardio

    I also upgraded from a 5S and did a restore from iTunes backup.  My Wallet passes were all zoomed incorrectly.  After reading your post about the 5S, I took screenshots of all my screens so I could remember my apps, then bit the bullet and reset my phone completely back to square one.  After setting up as a brand new phone rather than from my backup, the Wallet app functions as it should.  An extreme option for sure, but perhaps quicker than waiting for Apple to address in a patch/update.

  • by JedWare,

    JedWare JedWare Sep 26, 2015 1:02 AM in response to thedanpratt
    Level 1 (14 points)
    iTunes
    Sep 26, 2015 1:02 AM in response to thedanpratt

    I submitted to Apple. I was on chat with apple when I found this thread.  It occurred for me with 5s to 6 and for 5s to 6s restores. Hopefully they can get a fix. Obviously my 6 to 6s restores had no problem.

     

    PS. My guess is if we had the ability to remove the standard app and reinstall, it would fix itself. Yet another reason we should be able to uninstall standard apps.

  • by bjmohr,

    bjmohr bjmohr Sep 26, 2015 7:56 AM in response to thedanpratt
    Level 1 (0 points)
    Sep 26, 2015 7:56 AM in response to thedanpratt

    I had the same zoomed wallet app issue (restore from back up: migrating from 5s to 6s) and was on with apple support chat last night. Looks like they're aware, I have a call back scheduled for 8pm tonight. I'll report back any info they provide. I suspect they will say it's a "known issue" and to wait for dot release, or to set the phone up as new and only restore iCloud content. Not ideal since I'll loose chat histories in iMessage (Hey Apple why isn't this back up to iCloud too? ). *sigh* first the slide to activate loop going from iOS 7 to iOS 9 (iwife's phone) and know this... collectively I'm 9hrs lost time fighting to upgrade two iPhones thanks Obama ;-)

  • by cparr_007,

    cparr_007 cparr_007 Sep 27, 2015 9:10 AM in response to waveydavey77
    Level 1 (0 points)
    Sep 27, 2015 9:10 AM in response to waveydavey77

    I am having the exact same issue. I restored a backup from my 5s to my 6s.

  • by gklayton,

    gklayton gklayton Sep 27, 2015 9:55 AM in response to waveydavey77
    Level 1 (0 points)
    Sep 27, 2015 9:55 AM in response to waveydavey77

    I am having the same issue. I set up wallet to unlock the home screen when the home button is pushed twice. When wallet launches via this method, it displays correctly.

  • by fmiranda,

    fmiranda fmiranda Sep 28, 2015 5:15 PM in response to waveydavey77
    Level 1 (8 points)
    iPhone
    Sep 28, 2015 5:15 PM in response to waveydavey77

    Same issue here. I called Apple Support and the support specialist told me that Apple will fix this issue by Friday, Oct 2nd. She even scheduled a call back call.

    I seriously doubt that they will fix by Friday... but... who knows ? :-)

  • by Ja|apeno,

    Ja|apeno Ja|apeno Sep 28, 2015 7:45 PM in response to waveydavey77
    Level 1 (0 points)
    Sep 28, 2015 7:45 PM in response to waveydavey77

    Same issue for me too. Upgrade from 5S to 6S, install from iCloud backup and passes in wallet app appear to be zoomed.

  • by Ceejay28,

    Ceejay28 Ceejay28 Sep 28, 2015 11:44 PM in response to fmiranda
    Level 1 (15 points)
    Sep 28, 2015 11:44 PM in response to fmiranda

    well they might. If it's affecting the majority of people who have bought iPhone 6S (who are likely upgrading from a 5/5S) and as it's affecting a flagship service like Apple Pay, they are going to want to fix it fast. It's an embarrassment this got through testing. I guess it wasn't found by beta testers as they weren't upgrading their device from a smaller screen as part of the trial.

  • by fmiranda,

    fmiranda fmiranda Sep 29, 2015 3:58 PM in response to waveydavey77
    Level 1 (8 points)
    iPhone
    Sep 29, 2015 3:58 PM in response to waveydavey77

    By the way, I noticed that several other apps are in zoom mode as well, not only the wallet App.

    the healthy app, news app, and some other third party apps are in zoom mode as well.

     

    I was close to an Apple Store today, so I took it for the "genius" staff to take a look at it and they had no clue!

    Lets see if Apple will really fix this issue by Friday, I'm very skeptical about it....

  • by Gmrose725,

    Gmrose725 Gmrose725 Sep 30, 2015 2:13 PM in response to waveydavey77
    Level 1 (0 points)
    Sep 30, 2015 2:13 PM in response to waveydavey77

    Just restored from 5s to 6s and downloaded 9.0.2   Wallet zoom problem has not been fixed in the latest update.

    What are they waiting for?

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