Bungle90610
Level 1 (0 points)

Q: Im trying to restore a backup to a 6s from a 5s but getting an error about the software being to old using Itunes

Hi I have just bought a new Iphone 6s I am swapping from vodafone to ee and have tried to restore my backup I done earlier from Iphone 5s but get the error message the software is to old help?

iPhone 6s, iOS 9.0.1

Posted on Sep 25, 2015 8:00 AM

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Bungle90610

Q: Im trying to restore a backup to a 6s from a 5s but getting an error about the software being to old using Itunes

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  • by alex_h1,

    alex_h1 alex_h1 Sep 26, 2015 7:53 AM in response to Bungle90610
    Community Specialists
    Sep 26, 2015 7:53 AM in response to Bungle90610

    Hello Bungle90610,

    Thanks for using Apple Support Communities.

     

    From your post I understand that you're trying to restore from a backup of a previous iPhone on your new 6s, but are being alerted that the backup is from a newer version.  If you iPhone 5s was updated to iOS 9.0.1, and your iPhone 6s is on iOS 9.0, then you will first need to update your iPhone 6s to iOS 9.0.1.  To update your iPhone in iTunes please follow the directions below.

     

    Update your device using iTunes

    If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.

      1.  Install the latest version of iTunes on your computer.
      2. Connect your device to your computer.
      3. Open iTunes and select your device.
      4. Click Summary, then click Check for Update. 
      5. Click Download and Update.

      Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

       

      Have a good one.