Old vista laptop -- can't restore backup!

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Level 1

4 points

Old vista laptop -- can't restore backup!

In a bit of a predicament. I'm trying to transfer all my data from my old iPhone 5 to my new iPhone 6s. The thing is, I have an old Microsoft Vista laptop. So when I come to restore backup, it says I need the latest version of iTunes. So when I go to update iTunes, it then says the last version of itunes needs at least Windows 7 and cannot install on Vista! How else can I restore my backup? The old phones has managed to wipe itself out in the process so everything is on the old itunes. icould backup hasn't created a backup either!! fuming!

Posted on Sep 25, 2015 8:31 AM

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Answer 1

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ChrisJ4203

Level 10

230,353 points

Sep 25, 2015 8:35 AM in response to Anna_ox

See this information from ASC User Turingtest2. Use the version of iTunes download that works for your device. You may have to remove your current version. See this for that information. Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

There is a new release of iTunes for Windows XP 32-bit and Windows Vista 32/64 which includes support for iOS 9.

iTunes 12.1.3.6 for Windows (32-bit) - iTunesSetup.exe (2015-09-16)
iTunes 12.1.3.6 for Windows (64-bit) - iTunes6464Setup.exe (2015-09-16)
iTunes 12.1.3.6 for Windows (64-bit - for older video cards)- iTunes64Setup.exe (2015-09-16)

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Answer 2

Anna_ox Author

Level 1

4 points

Sep 25, 2015 9:13 AM in response to ChrisJ4203

oomg just done it now thanks soo much though I'd lost everything!

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