Q: Unable to access Google, gmail or youtube Mac OS X 10.8.5
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Sep 25, 2015 3:14 PMby Baby Boomer (USofA),Mapping for the following OS’s 10.5/10.6/10.7/10.8/10.9 /10.10.x
System Preferences>Network>Advanced>DNS.
Click the plus sign & enter these numbers:
208.67.222.222
208.67.220.220
The above authored by BDAqua
After doing the above restart your comp & post back the results.
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Thank you for reporting the troubleshooting efforts you have previously tried. Very helpful to users trying to help.
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Sep 25, 2015 6:02 PMby Frommybedroom,Firstly, thank you so much for taking the time to reply to me, it is greatly appreciated.
I added these numbers in the DNS section as requested and received this message;
404. That’s an error.
The requested URL / was not found on this server. That’s all we know.
I tried Safari said it "couldn't establish a secure connection with the server".
I then attempted it once again using both firefox and google chrome with "this website is not available"
My roommates computers are all accessing google, youtube and gmail as usual on our home wifi.
Kind regards,
Lexi
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Sep 25, 2015 7:35 PMby Baby Boomer (USofA),A few more suggestions. Some you may have already tried.
Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary. Report back the results.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
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What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
All other 3rd party routers, contact its manufacturer and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
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