Q: iPhone 5 successfully updated to iOS 9.01 but....

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robnvan

Level 1 (0 points)

Q: iPhone 5 successfully updated to iOS 9.01 but....

I successfully updated to 9.01 and it worked okay (except for some random reboots) until today it went to reboot but never quite recovered. It now flashes the black screen with white apple logo repeatedly but never fully boots. Holding the home and sleep buttons don't help. I don't currently have access to a computer with iTunes, so I don't know if that would help.

If anyone knows of a fix, please let me know. Thanks!

iPhone 5, iOS 9.0.1

Posted on Sep 25, 2015 10:46 AM

I have this question too

Solved

Ingo2711

Level 7 (25,991 points)

iPhone

A:

The only thing would be connected to your computer in recovery mode and restore the phone to factory settings. After that use the latest backup to get your data and settings back. Recovery mode is explained in this article:

If you can't update or restore your iOS device

Posted on Sep 25, 2015 10:53 AM

Q: iPhone 5 successfully updated to iOS 9.01 but....

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by robnvan,

robnvan Sep 25, 2015 4:02 PM in response to Ingo2711
Level 1 (0 points)

Sep 25, 2015 4:02 PM in response to Ingo2711

I've tried what you suggest, both update and restore. I get an unknown error 9. I'm at a loss.
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by Ingo2711,

Ingo2711 Sep 26, 2015 2:24 AM in response to robnvan
Level 7 (25,991 points)

iPhone

Sep 26, 2015 2:24 AM in response to robnvan

Error 9 is about network and USB connectivity:

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.

copied from Get help with iOS update and restore errors
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Accepted Answer · Sep 25, 2015 10:53 AM

Ingo2711

Level 7 (25,991 points)

iPhone

Sep 25, 2015 10:53 AM in response to robnvan

The only thing would be connected to your computer in recovery mode and restore the phone to factory settings. After that use the latest backup to get your data and settings back. Recovery mode is explained in this article:

If you can't update or restore your iOS device

Q: iPhone 5 successfully updated to iOS 9.01 but....

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by Ingo2711,Solvedanswer

by robnvan,

by Ingo2711,

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