Apple Wallet Shows too Big on iPhone 6s

Having the same problem here, too! Upgrading from iPhone 5s to 6s.

Did you try to do both? Force quit the app, reset the phone, re-open the app. In that order. Nothing between the steps.

I think I can help a lot of people here, as I was having the same problem with Wallet (while moving from iPhone 5 to 6s). What you need to do is wipe the phone completely clean (go into Settings and Erase All). This will put it back in factory condition. Then go through the set-up process and DO NOT backup from iCloud or iTunes. Treat the phone as a new device. There seems to be some corruption going on from iPhone 5 to newer versions of the software, where the screen sizes are all different. From here you can go into iTunes and manually add your songs, apps, etc. It's not going to neatly convert your iPhone 5 into the 6s, but the way I look at it, I need to reassess what I want on my phone now anyway.

Hope this helps everyone.

Me too. Went from 5 to 6s.

My wife's worked fine when she met grated from a 5 to a 6s although she wasn't using passbook on hers.

Me too, went from 5 to 6s and wallet is cut off.

There has got to be a better solution that setting up the 6s as a new phone. For those of us with tons of apps -- all neatly organized where we want them -- and limited free time to redo all of that organization, I really hope Apple creates a fix/patch.

II have the same problem and I filed a bug on Apple.com/feedback.

Until Apple fixes the bug, there is at least a workaround.

Go to Settings -> Display & Brightness -> Display Zoom and change it from Standard to Zoomed (and allow the phone UI to restart).

You will have to live with the icons on your home/app screens being stretched to fill the display, but at least the Wallet/Passbook will be usable.

HTH

--Leon

I have the 6S iOS 9.0.1 and everything, Debit/Credit card and boarding card, falls outside the screen.

It is like the wallet app doesn't know the screen size. It is zoomed in and cuts off the both sides. (see below)

Apple Support are no help on this one. It needs to get escalated as an urgent bug. And if it isn't already in the plan for a future update (users with ios 9.1 PR2 are also reporting it so it's not yet in the plan for 9.1) we could be months away from a fix.

So at the moment the only solution anybody has found is to do a complete wipe of the phone and start from scratch, manually reinstalling the apps you want to use one by one, which seems a completely unsatisfactory solution to me.

Same problem, from 5 to 6S.

Same problem. 5 to 6s.

Since my original post I called Apple Support and they opened a ticket. I also discovered the Zoomed solution but was dissatisfied with it. I broke down and did the setup as a new iPhone. Had my 5s laying right next to my 6s and used iTunes to move ariung the apps. Yes it did take a couple of hours to completelay duplicate style and settings but my OCD was not going to accept the overlapping Wallet. Last thing I need to do is find how to transfer my old text messages to my 6s without an iTunes or iCloud backup. Everything is as it should be in Wallet now.

maybe this will help some people in the meantime....

If you access the Wallet from the Lock screen by double clicking the home button, Wallet shows up and appears to be okay. I've only found the problem when accessing Wallet from the actual app itself on home screen. (This may not be the case for everyone but worth a try! I know when I am out shopping my phone is usually on lock screen when I need to access wallet.)

That works great, many thanks!

I'm having the same issue. Upgraded from iPhone 5, 9.0.1, to iPhone 6S, 9.0.1 via an iCloud restore.