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Da Blade

Q: pinwheel

Multiple freezes witht the pin wheel spinning and I have to restart the computer all over.

Have a 2012 Imac running OS X Yosemite 10.10.3.  Installing 10.10.5 as we speak.

I have read many possible causes including hard drive, mother board etc....

I can not get apple diagnostics to run.

Please help

Thanks

Barry

iMac, OS X Yosemite (10.10.5), multiple freezes while processing

Posted on Sep 25, 2015 2:57 PM

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Q: pinwheel

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 25, 2015 3:02 PM in response to Da Blade
    Level 9 (53,581 points)
    Desktops
    Sep 25, 2015 3:02 PM in response to Da Blade

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here.

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Sep 25, 2015 3:03 PM in response to Da Blade
    Level 9 (57,623 points)
    Sep 25, 2015 3:03 PM in response to Da Blade

    CLICKY CLICK---> EtreCheck & copy/paste your report.


    ”EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.”

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif

  • by Da Blade,

    Da Blade Da Blade Sep 25, 2015 3:08 PM in response to Allan Eckert
    Level 1 (0 points)
    Sep 25, 2015 3:08 PM in response to Allan Eckert

    Thanks Allan will give it a try and then post

    Barry

  • by Linc Davis,

    Linc Davis Linc Davis Sep 25, 2015 4:09 PM in response to Da Blade
    Level 10 (207,963 points)
    Applications
    Sep 25, 2015 4:09 PM in response to Da Blade

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.