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msl1513

Q: How do I remove a moving blue line that showed up after updating to 9.0 & 9.0.1?

How do I remove a moving blue line that showed up after updating to 9.0 & 9.0.1?

iPad 2, iOS 9.0.1

Posted on Sep 25, 2015 3:14 PM

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Q: How do I remove a moving blue line that showed up after updating to 9.0 & 9.0.1?

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  • by Ralph9430,

    Ralph9430 Ralph9430 Sep 25, 2015 3:23 PM in response to msl1513
    Level 6 (18,183 points)
    Sep 25, 2015 3:23 PM in response to msl1513

    Try the simple thing first. Reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

     

    If that doesn't help make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.