I cannot open any site related to Google (Google search, Google Drive, Google Sites and so forth) with Chrome on my iPad or iPhone, when they are using my wifi router

Symptoms:

I cannot open any site related to Google (Google search, Google Drive, Google Sites and so forth) with Chrome on my iPad or iPhone, when they are using my wifi router. All other addresses (URLs) in Chrome and other search engines work fine, but the Google sites will not open.

Safari will not open the Goofle sites either if it uses Google as default search engine. And if I use Bing, I still can't access Drive for example.

There are three laptops connected to the same router. Two are hard wired in, and the other is connected by wifi. ALL work properly and connect to Google sites with Chrome. An Android tablet connected to the same wifi works properly, and connects to Google sites with Chrome.

So it is only the iPad (iPad Air) and iPhone 4S that have problems, and only connecting to Google sites.

On the iPhone the error message is “SSL connection error. Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication that you don’t have’

On the iPad the message is “This webpage is not available. ERR_CONNECTION_CLOSED

The webpage at (gives link to Google search) might be temporarily down or it may have moved to a new address.”

The iPhone has 3G, and when the wifi is off, it connects to Google sites with no difficulty.

Both iPad and iPhone also work as expected when connected to a different wireless network (a neighbor's).

So the problem seems to be between the iPad and iPhone, and my router and Chrome, but only affecting Google sites, and only a problem with the iPad and iPhone and not with any of the other equipment (desktops or Android)

Essentially the router works just fine, except that it returns the above errors when asked by the iPad or iPhone about sites relating to Google.

This has happened in the past 24 hours

What I have done, with no effect:

  • Turned iPad and iPhone off and on ( many times)
  • Rebooted iPad and iPhone (holding down both buttons for a hard reset) - many times
  • Told both to forget the Network and rejoined it
  • Renewed network lease on both
  • Rebooted router (on a number of occasions)

Any advice or suggestions would be gratefully received!

iPad 3G, iOS 7

Posted on Sep 25, 2015 4:57 PM

Reply
6 replies

Sep 25, 2015 5:44 PM in response to wombat01234

same with me...

i can open google on my MAC but not with my iphone or ipad...

can open google on my iphone if wifi is OFF and use ATT data LITE

first i thought it was my cable company

stragne that the MAC works but the phone and ipad dont :-(((((

and i havent upgraded to ios 9 i think actually inon ios 7 lol didnt want to go to ios 8 as it had problems

any other info u find out is appreciated

Sep 25, 2015 5:06 PM in response to wombat01234

I have exactly the same issue, started today (25th Sept), seems lots of people reporting this issue but nobody has a solution yet.


My ipad won't connect to google, YouTube, google earth - I get messages like "Safari cannot open the page because it cannot establish a secure link to the server", and "an SSL error has occurred".


I haven't updated to IOS 9, in fact I'm still running IOS 7.0.4. So nothing should have changed or been updated. Other devices (android phone and windows PC) are working fine.


Apple need to sort this out pronto!

Sep 25, 2015 7:11 PM in response to wombat01234

Hi,


This issue has just started for myself (since the evening of 25/09/15). I have found a semi useful workaround but would like this problem fixed.(??)


What I have found is that google sites will only work if they are an http address and not an https address.


The following site does not work:

https://www.google.com.au/?gfe_rd=cr&ei=1PwFVvGXJ67u8weq-YTYDQ&gws_rd=ssl


However, the following site does work:

http://www.google.com.au/?gfe_rd=cr&ei=1PwFVvGXJ67u8weq-YTYDQ&gws_rd=ssl


I cannot get youtube to work because it appears to default to a https address.


I have a powerbook G4 (I think). Both Firefox and Chrome have the same problem.


Firefox error: Secure Connection Failed. The connection to www.google.com.au was interrupted while the page was loading.


Chrome error: This webpage is not available ERR_CONNECTION_CLOSED

Any further ideas?!


Thanks

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I cannot open any site related to Google (Google search, Google Drive, Google Sites and so forth) with Chrome on my iPad or iPhone, when they are using my wifi router

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