iphone 6s imessaging is not working

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fireandlce Author

Level 1

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iphone 6s imessaging is not working

I bought an iPhone 6s Plus and iMessaging is not working.

Every time I try and send an iMessage, it will only send text messages.

I've tried resetting the Network Settings, resetting all of my settings,

signing out and signing into my apple ID in various places including the iMessage section,

I've tried updating my phone to iOS 9.0.1,

I've tried backing up and restoring my phone (so a complete wipe and restore)

and none of these things have worked... The only time it remotely worked was when I completely reloaded the software to iOS 9.0.1 and I was able to send 1 iMessage and then it went back to only sending texts.

Any solutions?

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 25, 2015 9:07 PM

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Answer 1

jbreazy

Level 1

0 points

Sep 29, 2015 4:37 AM in response to fireandlce

I'm having the exact same problem. Let me know if you got yours figured out. I may try signing into iCloud on the phone to see if that will work but not sure.

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Answer 2

fireandlce Author

Level 1

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Oct 1, 2015 7:23 PM in response to jbreazy

So I called AppleCare and they escalated it to a senior manager. He then had to send it off to engineering. The next day it started working on its own. I waited a couple more days and it was still working. The problem was that iMessage wasn't activating on their servers. So either they did something on their end or things just sorted themselves out. I don't know. Either way it's working now.

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Answer 3

Miche11

Level 1

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Oct 6, 2015 2:03 AM in response to fireandlce

I am having the same issue..followed all the steps signed out of using apple id on both imessage and facetime signed back in with apple id and password . It was working earlier made no changes now It completely sends imessages as text msg....color is

green... anyone know why this keeps happening

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Answer 4

fireandlce Author

Level 1

0 points

Oct 6, 2015 8:00 AM in response to Miche11

There's now an update that claims to fix it. iOS 9.0.2 Maybe give that a try.

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Answer 5

Raddak99

Level 1

0 points

Oct 6, 2015 2:34 PM in response to fireandlce

I have 9.0.2 and my iMessage stopped working today. I signed out and reactivated it then did hard reset on phone. ( rebooted earlier in the day ). Still not working.

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Answer 6

jstamand

Level 1

8 points

Jun 28, 2016 11:38 AM in response to fireandlce

iiMessage is definitely not working for me at all and i just got my iPhone 6s just this past Saturday when I upgraded on my plan. Any tips I can use.

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