MikeyO
Level 1 (0 points)

Q: Can't find My Photo Stream in Photo

In Photo on Mac I don't have an Album called "My Photo Stream" and can't see the photo's taken on my iPhone.  I have photo streaming turned on on both my mac and iPhone.

 

The only way I seem to get photos off my phone to my mac is direct import.

 

How can a fix so I get My Photo Stream on the Mac?

 

Phone = iphone 6s on iOS 9.0.1.  Mac = MacBook Pro (15-inch, Mid 2010), running 10.10.5.  Photos = 1.0.1

Posted on Sep 26, 2015 12:32 AM

by MikeyO,Solvedanswer
MikeyO MikeyO
Level 1 (0 points)
A:

Hi Leonie, thanks so much.  This didn't resolve the problem.  In the end I chatted with Apple support and they helped me get it resolved really quick.  All I needed to do was log out of iCloud on my mac and then log in again. 

 

Thanks for helping.

Posted on Sep 26, 2015 7:11 PM

Close
MikeyO

Q: Can't find My Photo Stream in Photo

  • All replies
  • Helpful answers

  • by léonie,

    léonie léonie Sep 26, 2015 12:42 AM in response to MikeyO
    Level 10 (108,916 points)
    iCloud
    Sep 26, 2015 12:42 AM in response to MikeyO

    the Photo Steam will work invisbly in the background, without a separate My Photo Stream album, if you have iCloud Photo Library enabled. Then the phot stream photos will only appear in the All Photos Album. See: My Photo Stream FAQ - Apple Support

    Once you turn on iCloud Photo Library on your device, any photos you add to My Photo Stream from other devices will appear in the All Photos tab in the Photos app, and organized in Moments, Collections, and Years.

    Are yous seeing your iPhone photos in the "All Photos" album or the moments?

  • by MikeyO,

    MikeyO MikeyO Sep 26, 2015 12:51 AM in response to léonie
    Level 1 (0 points)
    Sep 26, 2015 12:51 AM in response to léonie

    Hi, thanks but that doesn't work for me.  Photos taken on my iPhone do not appear in my "All photos" or moments views..... or at least they don't until I physically connect the phone to the laptop and download the photos....

  • by léonie,

    léonie léonie Sep 26, 2015 2:22 AM in response to MikeyO
    Level 10 (108,916 points)
    iCloud
    Sep 26, 2015 2:22 AM in response to MikeyO

    You re using the same Apple ID on both the Mac and the iPhone?  And the iPhone is fully charged and connected to Wi-Fi?

    And you have closed the Camera.app? The iPhone will not upload, while the camera is open.

     

    if all that does not apply, open the Console.app (from the Applications > Utilities folder).  Are there any error messages relating to com.apple.photostream-agent  ?

  • by MikeyO,Solvedanswer

    MikeyO MikeyO Sep 26, 2015 7:11 PM in response to léonie
    Level 1 (0 points)
    Sep 26, 2015 7:11 PM in response to léonie

    Hi Leonie, thanks so much.  This didn't resolve the problem.  In the end I chatted with Apple support and they helped me get it resolved really quick.  All I needed to do was log out of iCloud on my mac and then log in again. 

     

    Thanks for helping.