Q: ios 9.01 update caused my ipad to stop working and unable to restore
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by Carolyn Samit,Sep 26, 2015 4:19 AM
Carolyn Samit
Sep 26, 2015 4:19 AM
in response to michaelfromthatcham
Level 10
(124,646 points)
Apple MusicCheck for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Above from this support article > Get help with iOS update and restore errors
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Sep 26, 2015 6:10 AMby Suzie118,Not going to be much help to michaelfromthatcham (sorry!), but I have an iPad 2 that had frozen after upgrading to iOS 9. Last night I updated it through iTunes, which it was fortunately still talking to, and it's now working beautifully. Took a bit of tweaking, which was probably my fault because I hadn't backed it up for ages, but everything is fine, and iOS 9 is a LOT faster than iOS8 was on that machine. So there is hope!
