Neilaa

Q: 3d touch not working

Hi, when end I try to use 3D Touch on my iPhone 6s. All that happens is I get the cross in the corner of every app which gives me the option to delete them. What am I doing wrong? Many thanks

Posted on Sep 26, 2015 5:29 AM

Close

Q: 3d touch not working

  • All replies
  • Helpful answers

Previous Page 2 of 3 last Next
  • by CandyKopylec,

    CandyKopylec CandyKopylec Sep 27, 2015 6:52 PM in response to sberman
    Level 1 (5 points)
    Sep 27, 2015 6:52 PM in response to sberman

    Obviously!!! It comes out of the box with ios9!!! Then it asks you to update to 9.0.1 which I did and now the 3D Touch doesn't work for some apps that it originally worked for!! No point in talking to you. You're obliviouS!! Do you even have the new iPhone?? If not I don't think you should give advice until you have it in your hands!!

  • by CandyKopylec,

    CandyKopylec CandyKopylec Sep 27, 2015 6:59 PM in response to deggie
    Level 1 (5 points)
    Sep 27, 2015 6:59 PM in response to deggie

    Even after you updated to 9.0.1?

  • by deggie,

    deggie deggie Sep 27, 2015 7:09 PM in response to CandyKopylec
    Level 9 (54,676 points)
    iPhone
    Sep 27, 2015 7:09 PM in response to CandyKopylec

    Yes.

  • by NovaJeff22!,

    NovaJeff22! NovaJeff22! Sep 29, 2015 3:36 AM in response to Neilaa
    Level 1 (4 points)
    Apple TV
    Sep 29, 2015 3:36 AM in response to Neilaa

    Same for me.  Worked fine with 9.0. Now only works somewhat on 9.0.1. For example 3D Touch on Messenger now only says "new message" where before it had several option. Pressing on Mail does nothing (gives the 3 vibrations meaning no 3D Touch function), where it used to. Same for Reminders. However some like Camera still give all the proper options when you press it (4 or 5 choices come up).

     

    I have hard reset the phone, completely reset and restored from iCloud, and been on the phone for hours with Apple. They are saying it is an issue with my 9.0.1 firmware (hence the erase and restore not fixing anything). But, no one has a solution. Very frustrating and wasting a lot of my time.

  • by bayley9299,

    bayley9299 bayley9299 Sep 29, 2015 5:49 AM in response to NovaJeff22!
    Level 1 (0 points)
    Sep 29, 2015 5:49 AM in response to NovaJeff22!

    I too have done everything you mentioned. Do you think the problem can be resolved by reverting back to 9.0 , and if so how can I do this ?

     

    My attempt earlier only managed to restore from 9.0.1 using iTunes. I too have wasted alot of time on this !

  • by NovaJeff22!,

    NovaJeff22! NovaJeff22! Sep 29, 2015 6:21 AM in response to bayley9299
    Level 1 (4 points)
    Apple TV
    Sep 29, 2015 6:21 AM in response to bayley9299

    Possibly. I also suggested to the apple tech that I go to 9.1 beta. He wasn't too helpful with that since the beta "isn't supported". Basically, we need to get the firmware off the phone and reloaded. How this is done I don't know. I may try to walk into an Apple Store and make them mess with it. I'm just worried I'll waste countless more hours there just for them to erase and restore from icloud and not solve the issue yet again.

     

    Out of curiosity, are you guys having the exact same apps fail/partial fail with 3D Touch? I.e. Does your camera app and safari app work just fine, the mail app ddoes nothing, the phone app not gives the "create new contact", messenger only gives "create new message", etc? Just curious if, when it fails, does it fail the same way for us all, or is it sort of random for what works for some people and not for others.

  • by bayley9299,

    bayley9299 bayley9299 Sep 29, 2015 7:09 AM in response to NovaJeff22!
    Level 1 (0 points)
    Sep 29, 2015 7:09 AM in response to NovaJeff22!

    I think I am worse off, 3D touch does not  work with mail, camera, safari ..etc, all I get is the rest of screen greying out with no options.  So I think it affects each of us differently perhaps.....

     

    When I go to settings > general > accessibility > 3D Touch and click on the diagram, nothing happens.

     

    I really should not have been so quick to upgrade to iOS 9.0.1 , should have left the phone as it was when I collected it.

     

    Apple support final advise was to walk into an apple care centre and let them solve the issue.

     

    I am "very hopeful"

  • by CandyKopylec,

    CandyKopylec CandyKopylec Sep 29, 2015 9:23 AM in response to NovaJeff22!
    Level 1 (5 points)
    Sep 29, 2015 9:23 AM in response to NovaJeff22!

    I Am having the exact same issue as you. If anyone walks into an Apple Store and is able to resolve the issue please let us know!!

  • by postfc,

    postfc postfc Sep 30, 2015 4:04 PM in response to NovaJeff22!
    Level 1 (0 points)
    Sep 30, 2015 4:04 PM in response to NovaJeff22!

    3D Touch will not work with new Twitter app v6.37.2.  Have signed in and out, have deleted my account and deleted and reinstalled the app.  Have rebooted my phone between each of these steps (I have a 6s).  3D Touch works properly in all other use cases.  Any ideas most appreciated.

  • by bayley9299,

    bayley9299 bayley9299 Sep 30, 2015 5:57 PM in response to Neilaa
    Level 1 (0 points)
    Sep 30, 2015 5:57 PM in response to Neilaa

    Hi

     

    Managed to solve it thanks to Troy, apparently we were not pressing it hard enough ? Best to place your phone on a table and depress it, the options should

     

    show up. Might be best to select light under settings > accessibility > 3D touch. Hope that helps !

  • by digvijay87,

    digvijay87 digvijay87 Oct 1, 2015 3:31 PM in response to bayley9299
    Level 1 (0 points)
    Oct 1, 2015 3:31 PM in response to bayley9299

    Hey Bayley,

    Thank you, it worked for me. Guys we need to press hard to get the 3D options.

  • by CandyKopylec,

    CandyKopylec CandyKopylec Oct 1, 2015 5:04 PM in response to digvijay87
    Level 1 (5 points)
    Oct 1, 2015 5:04 PM in response to digvijay87

    I Have it still only shows new message and email doesn't come up with anything all other 3D functions work properly

  • by digvijay87,

    digvijay87 digvijay87 Oct 1, 2015 6:45 PM in response to CandyKopylec
    Level 1 (0 points)
    Oct 1, 2015 6:45 PM in response to CandyKopylec

    I am able to get All Inboxes, VIP, Search & New Message option for Email & for Messages I can see New message & 3 numbers that I can send msg to.

  • by Csuquet,

    Csuquet Csuquet Oct 3, 2015 11:58 AM in response to Neilaa
    Level 1 (0 points)
    Oct 3, 2015 11:58 AM in response to Neilaa

    Press the icon down firmly (regardless which setting it is set to).

  • by NovaJeff22!,

    NovaJeff22! NovaJeff22! Oct 3, 2015 12:04 PM in response to Csuquet
    Level 1 (4 points)
    Apple TV
    Oct 3, 2015 12:04 PM in response to Csuquet

    Really dude? Thanks!

     

    In related news for people on the planet earth, I wasted 1 hour in the Apple Store in king of prussia today and they were UNABLE TO FIX this issue. It is  known bug. They do not know how to fix it. Basically I was left with "sorry. Wait for an update"

Previous Page 2 of 3 last Next