Wallet cropped/zoomed in on iPhone 6s

Try a force restart.

Press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.

I'm running iOS 9.1 without any problems using the Wallet app.

I'm having the same problem, force restart hasn't helped any. this of course makes it almost impossible to turn over passes for information, etc.

I've had exactly the same problem with my 6s and have struggled to find any info online about this big. When I first setup my 6s I set it up as a new phone and didn't have this problem but realised I wanted to bring all my content across so reset and restored from my 5s backup which is when the problem started. My work colleague who set up as a new phone didn't have this issue. Spoke to Apple support who tried a few things like resetting all the settings and restoring from my backup again. Failing that they said it should be fixed in a future update!

same issue here.

• cards do not fit in "Standard" view, but are fine in "Zoomed" view
• jumping between views did not help
• restart did not help
• upgrade to 9.0.1 did not help
• it happens on my 6s, but not on my wife 6.

This problem is being reported on lots of threads and forums.

It appears to be caused when people restore a new iphone 6S from an iCloud backup of a smaller screen iphone (e.g. a 5S).

It is a bug. There is no fix unless you are prepared to wipe your phone and NOT restore it from a backup. You can't even fix it by restoring it from a new backup made on a 6S - once the display settings are screwed the problem keeps getting rolled forward.

we all need to hope Apple fixes this in an update.

Thanks. Makes sense, as that is what I did.

Hope there is a fix in 9.1!

I'm having the same issue on my 6S. I moved to the 6S from a 5S. I'm running 9.0.1. The issue has been present since I started using wallet on the 6S.

Same here...

Upgraded to 9.0.1 on the 5S, got my 6S and have the zoomed wallet

Same problem here. I restored from an iCloud backup--5S to a new 6S. No way I'm setting up as a new phone. Hopefully Apple fixes it. In the meantime, I can't really find anything I can't do. You can even get the i button to flip the pass if you push extra hard right on the edge of the screen near it. A bit of an inconvenience, but it works.

Just chiming in with another instance of the bug on new 6s. Restored from 5s, but of course you have to renter credit cards. Other cards, like Walgreens and Starbucks restored from backup. However, like others are reporting (and another family member here), all cards are cropped when using the Wallet app. If accessed from the lock screen (using double-click on home button), all cards display correctly.

iOS 9.0.1 128 GB 6s (other family member has same, restored from same)

edit: also verified that setting the display to "zoomed" will cause the Wallet app to display cards normally. However, both times it tried and failed to restart to switch modes. It just shut off, and would only respond by doing a forced reset. Also, rather inconveniently, it failed to keep track of my bottom row of home screen icons (from Normal display mode). I don't use the Waller app often (well, it's only been three days...) but I do hope it is fixed long before 9.1 arrives. It's embarrassing, frankly. *looks for appropriate emoji*

Has anyone contracted Apple regarding this and have they provided a time frame as to when this will be fixed? This has been bugging me since I upgraded to the iPhone 6s. 😠

I also have this issue. In order to delete a ticket or pass or non-credit item in the wallet you have to open the Wallet app, click on the little i for "info" button lower right. The item then flips to the reverse and you can tap on delete in the upper left. However, because of the zoom issue when an item is displayed within the Wallet app, the little i button is virtually zoomed off the screen. I was able, after a few tries, to hit the almost missing button so the item flipped and I could tap the delete button, which was also partially obscured. This cannot be done in the view from lock screen option - there is no delete option on the back in this view. Apple needs to fix this problem pronto.

As an experiment, I removed my Walgreens rewards card from the wallet, then added it back from within the Walgreens app. It is still corrupted in the Wallet due to the zoom issue.

I've contacted them through the feedback link, http://www.apple.com/feedback/iphone.html. I recommend that as many people contact Apple about this.

Mike

9.0.2 hasn't fixed it.