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johnfromeagan

Q: old apple id on a phone that I want to recycle but can not erase data on it

I have an old iPhone 4 that I want to send to verizon for recycling and get $100 for it.  My issue is that I have an old Apple ID on it that was deleted/inactivated a long time ago.  When I am trying to erase data on this phone and shut off Find my iPhone, it keeps asking for that old password that does not exist.  Any ideas on how tours the data or do I need to re-create that old account?

Thanks!

iPhone 4

Posted on Sep 26, 2015 5:37 AM