Unable to install ios9 on my iPhone 6
I Just downloaded iOS 9 on my iPhone 6 but unable to insta it. Please help me out
iPhone 6, iOS 8.3
User profile for user:
sterling r
User level:
Community Specialist
Hi there knarang,
It sounds like you are updating the phone either with iTunes on your computer, or over the air on your phone itself. If you are updating on your phone over the air, I would recommend quitting the Settings app:
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If you are using your computer then there are a couple of articles that work together to help resolve these kinds of issues. The first has the more general troubleshooting steps to start with:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number then the following article will provide more specific troubleshooting for what is causing that error:
Get help with iOS update and restore errors
Thank you for using Apple Support Communities.