Dorsean360

Q: my phone is still stuck on a side by side update

Around 4:41pm I started updating my 4S & right now my phone is still stuck on a side by side update which means it is impossible for me to get back on home screen!!! How do I stop the update now?

 

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iPhone 4S, iOS 9.0.1, null

Posted on Sep 26, 2015 12:33 PM

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Q: my phone is still stuck on a side by side update

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  • by joe_7399,

    joe_7399 joe_7399 Sep 27, 2015 8:02 AM in response to Dorsean360
    Community Specialists
    Sep 27, 2015 8:02 AM in response to Dorsean360

    Hi Dorsean360,

     

    Thanks for posting your question in the Apple Support Communities and for your continued involvement! 

     

    If you are experiencing the Slide to Upgrade screen while updating your iPhone, you may need to restore your iPhone to update it to iOS 9.0.1. Please read over and work through the steps in the attached article to resolve this situation. 

     

    If your iOS 9 device is stuck on Slide to Upgrade - Apple Support

     

    We understand how frustrating it can be to experience an unforeseen issue while updating your iPhone’s software, but I want to assure you that we are here to help! :)

     

    Please reply and let us know if the steps in the article were able to help you update your iPhone and start using it again or to provide any further information. Also, be sure to check out all iOS 9 has to offer! 

     

    We’re glad that you are a part of the Apple Support Communities and we can’t wait to hear more from you! :) 

     

    Best!