Skip222
Level 1 (0 points)

Q: Need to reset pass code

I forgot my pass code to unlock the watch.  After few attempts, when to Apple Watch on my iPhone to reset the pass code; however, in order to do that it is asking me to unlock the watch.  For that I need my pass code which I do not have.  Now I am completely locked out for an hour.  How can I reset the pass code if it will not allow me in the app to do just that.  Do I need to resync the watch?  How can I do that if I am locked out.

 

Thanks.

Apple Watch Sport 42mm, watchOS 2

Posted on Sep 26, 2015 8:58 AM

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Skip222

Q: Need to reset pass code

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  • by Kappy,

    Kappy Kappy Sep 26, 2015 9:06 AM in response to Skip222
    Level 10 (271,850 points)
    Desktops
    Sep 26, 2015 9:06 AM in response to Skip222

    Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions

    A

    1. iOS- Forgotten passcode or device disabled after entering wrong passcode

    2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

     

    Forgotten Restrictions Passcode Help

     

               1. iPad,iPod,iPod Touch Recovery Mode

               2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

     

    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.

     

    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.

     

    If none of the above work for you, then:

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.

     

                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.

     

      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 26, 2015 9:52 AM in response to Skip222
    Level 8 (39,635 points)
    Apple Watch
    Sep 26, 2015 9:52 AM in response to Skip222

    Hi Skip

     

    None of Kappy's suggestions are relevant to Apple Watch.

     

    To regain access to your watch:

     

    • Connect your watch to its Apple Magnetic Charging Cable - with power connected.
    • Press and hold the side button until you see the Power Off slider.
    • Force Press (ie more firmly than usual) on Power Off and then tap on Erase all content and settings.

     

    Then re-pair it using the Apple Watch app on your iPhone, choosing to restore your watch from backup when the option is offered:

     

    Set up your Apple Watch - Apple Support

     

    You will be able to set a more memorable passcode during this process.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 26, 2015 10:01 AM in response to Skip222
    Level 8 (39,635 points)
    Apple Watch
    Sep 26, 2015 10:01 AM in response to Skip222

    Also: when you set it up again, you may wish to enable Wrist Detection along with both a passcode and Unlock with iPhone:

     

    - In the Apple Watch app on your iPhone, go to: My Watch > General > Wrist Detection - on.

    - My Watch > Passcode > Turn Passcode On.

    - Still within the Passcode settings screen: Unlock with iPhone - on / enable.

     

    After putting it on your wrist, your watch will then unlock after whatever you do first: either unlock your watch manually or unlock your iPhone (and will remain unlocked until you remove it).