gutierrez.angelo

Q: iMac start up is slow

I have the 21.5" iMac, processor is 2.7 GHz, Intel Core i5 and 8 GB memory 1600 MHz DDR3. 

 

I noticed that since upgrading to OS X Yosemite my start up has slowed down.  Everytime I turn on my iMac and try to open an application it takes time before it opens up, maybe it takes 2-3 minutes before I can open Safari. 

 

How can I fix this issue?

iMac, OS X Yosemite (10.10.5)

Posted on Sep 26, 2015 10:29 AM

Close

Q: iMac start up is slow

  • All replies
  • Helpful answers

  • by dominic23,

    dominic23 dominic23 Sep 26, 2015 11:08 AM in response to gutierrez.angelo
    Level 8 (42,105 points)
    Mac OS X
    Sep 26, 2015 11:08 AM in response to gutierrez.angelo

         Select Macintosh HD as the Startup  Disk.

       “Set the default startup disk”       http://support.apple.com/kb/HT1310

     

     

         Reset PRAM.   http://support.apple.com/kb/PH18761

     

        Reset SMC.    Choose the  appropriate method.

     

        https://support.apple.com/en-us/HT201295

     

         Start up in Safe Mode.  http://support.apple.com/en-us/HT1564

     

     

     

    Best.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 26, 2015 11:09 AM in response to gutierrez.angelo
    Level 9 (54,085 points)
    Desktops
    Sep 26, 2015 11:09 AM in response to gutierrez.angelo

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here.

  • by gutierrez.angelo,

    gutierrez.angelo gutierrez.angelo Sep 26, 2015 11:52 AM in response to Allan Eckert
    Level 1 (0 points)
    Sep 26, 2015 11:52 AM in response to Allan Eckert

    Problem description:

    Slow start up

     

    EtreCheck version: 2.4.2 (142)

    Report generated 9/26/15, 11:50 AM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (Retina, 13-inch, Early 2015) (Technical Specifications)

        MacBook Pro - model: MacBookPro12,1

        1 2.7 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1867 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1867 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 28 - SN = D865166W0UEFY5GAZ

     

    Video Information: (What does this mean?)

        Intel Iris Graphics 6100

            Color LCD 2560 x 1600

     

    System Software: (What does this mean?)

        OS X 10.10.5 (14F27) - Time since boot: about 3 hours

     

    Disk Information: (What does this mean?)

        APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 120.47 GB (68.03 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: (What does this mean?)

        Apple Internal Memory Card Reader

        Broadcom Corp. Bluetooth USB Host Controller

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Extensions

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]

     

            /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]

     

    Problem System Launch Daemons: (What does this mean?)

        [running]    com.seagate.TBDecorator.plist [Click for support]

     

    Launch Agents: (What does this mean?)

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [failed]    com.jdibackup.ZipCloud.autostart.plist [Click for support]

        [failed]    com.jdibackup.ZipCloud.notify.plist [Click for support]

        [running]    com.pcv.hlpramc.plist [Click for support]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

        Advanced Mac Cleaner    UNKNOWN  (missing value)

     

    Internet Plug-ins: (What does this mean?)

        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

        FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]

        Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

     

    Safari Extensions: (What does this mean?)

        AppaRajah

        AtheneTemple

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            36%    WindowServer

             3%    hidd

             3%    fontd

             2%    Dock

             0%    Adobe CEF Helper(2)

     

    Top Processes by Memory: (What does this mean?)

        682 MB    kernel_task

        451 MB    softwareupdated

        262 MB    com.apple.WebKit.WebContent(2)

        254 MB    Chat for Facebook

        139 MB    Safari

     

    Virtual Memory Information: (What does this mean?)

        1.40 GB    Free RAM

        6.60 GB    Used RAM (1.09 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Sep 26, 2015, 08:41:40 AM    Self test - passed

  • by gutierrez.angelo,

    gutierrez.angelo gutierrez.angelo Sep 26, 2015 12:06 PM in response to gutierrez.angelo
    Level 1 (0 points)
    Sep 26, 2015 12:06 PM in response to gutierrez.angelo

    I ran the Etrecheck on my macbook pro. my bad. I will have to re-do it on my imac

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 26, 2015 11:58 AM in response to gutierrez.angelo
    Level 9 (54,085 points)
    Desktops
    Sep 26, 2015 11:58 AM in response to gutierrez.angelo

    You have Advanced Mac Cleaner installed. This is malware and should be uninstalled. Try "Advanced Mac Cleaner."  How do I uninstall it?

  • by Allan Eckert,

    Allan Eckert Allan Eckert Sep 26, 2015 12:00 PM in response to gutierrez.angelo
    Level 9 (54,085 points)
    Desktops
    Sep 26, 2015 12:00 PM in response to gutierrez.angelo

    It appear that was a good mistake because you have malware on your MacBook Pro ( not Mac Pro) which should be uninstalled.

  • by gutierrez.angelo,

    gutierrez.angelo gutierrez.angelo Sep 26, 2015 12:21 PM in response to Allan Eckert
    Level 1 (0 points)
    Sep 26, 2015 12:21 PM in response to Allan Eckert

    Here is the report from the iMac.

     

    Problem description:

    iMac slow start up.

     

    EtreCheck version: 2.4.2 (142)

    Report generated 9/26/15, 12:21 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        iMac (21.5-inch, Late 2013) (Technical Specifications)

        iMac - model: iMac14,1

        1 2.7 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information: (What does this mean?)

        Intel Iris Pro

            iMac 1920 x 1080

     

    System Software: (What does this mean?)

        OS X 10.10.5 (14F27) - Time since boot: about 3 hours

     

    Disk Information: (What does this mean?)

        APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (868.12 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: (What does this mean?)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Identive SCR33xx v2.0 USB SC Reader

        Logitech USB Receiver

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6) [Click for support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6) [Click for support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6) [Click for support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5) [Click for support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6) [Click for support]

     

    Launch Agents: (What does this mean?)

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.teamviewer.Helper.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [running]    com.seagate.mediasync.plist [Click for support]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    UNKNOWN  (missing value)

        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

        KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

        fuspredownloader    Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

     

    Internet Plug-ins: (What does this mean?)

        SharePointBrowserPlugin: Version: 14.5.3 - SDK 10.6 [Click for support]

        FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]

        Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

     

    User internet Plug-ins: (What does this mean?)

        Google Earth Web Plug-in: Version: 7.1 [Click for support]

     

    Safari Extensions: (What does this mean?)

        searchtab

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            13%    com.apple.WebKit.WebContent(3)

            11%    WindowServer

             3%    Safari

             1%    fontd

             1%    com.apple.WebKit.Networking

     

    Top Processes by Memory: (What does this mean?)

        605 MB    kernel_task

        451 MB    softwareupdated

        442 MB    com.apple.WebKit.WebContent(4)

        180 MB    Safari

        156 MB    mds_stores

     

    Virtual Memory Information: (What does this mean?)

        3.44 GB    Free RAM

        4.55 GB    Used RAM (2.01 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Sep 26, 2015, 09:15:30 AM    Self test - passed

  • by Linc Davis,

    Linc Davis Linc Davis Sep 26, 2015 12:32 PM in response to gutierrez.angelo
    Level 10 (208,037 points)
    Applications
    Sep 26, 2015 12:32 PM in response to gutierrez.angelo

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by gutierrez.angelo,

    gutierrez.angelo gutierrez.angelo Sep 26, 2015 12:41 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 26, 2015 12:41 PM in response to Linc Davis

    9/26/15 12:38:37.765 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1338]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:38:37.765 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    9/26/15 12:38:41.823 PM secd[239]:  __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: (null)

    9/26/15 12:38:41.824 PM CloudKeychainProxy[314]:  __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UB--s--C---> syncWithAllPeers (null), rescheduling timer

    9/26/15 12:38:47.778 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1339]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:38:47.779 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    9/26/15 12:38:51.154 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    9/26/15 12:38:57.065 PM secd[239]:  __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: (null)

    9/26/15 12:38:57.065 PM CloudKeychainProxy[314]:  __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UB--s--C---> syncWithAllPeers (null), rescheduling timer

    9/26/15 12:38:57.790 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1340]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:38:57.791 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    9/26/15 12:39:07.804 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1341]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:39:07.804 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    9/26/15 12:39:12.304 PM secd[239]:  __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: (null)

    9/26/15 12:39:12.305 PM CloudKeychainProxy[314]:  __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UB--s--C---> syncWithAllPeers (null), rescheduling timer

    9/26/15 12:39:17.817 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1342]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:39:17.817 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

    9/26/15 12:39:27.536 PM secd[239]:  __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: (null)

    9/26/15 12:39:27.537 PM CloudKeychainProxy[314]:  __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UB--s--C---> syncWithAllPeers (null), rescheduling timer

    9/26/15 12:39:27.830 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor[1343]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

    9/26/15 12:39:27.830 PM com.apple.xpc.launchd[1]: (com.hp.devicemonitor) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 26, 2015 2:04 PM in response to gutierrez.angelo
    Level 10 (208,037 points)
    Applications
    Sep 26, 2015 2:04 PM in response to gutierrez.angelo

    A

    Please take these steps to resynchronize the iCloud keychain. Your keychain on iCloud and your other Apple devices won't be affected. Take Step 2 only if Step 1 doesn't solve the problem.

    Step 1

    Back up all data.

    Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

    Step 2

    If you still have problems, uncheck the Keychain box again and continue.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    ~/Library/Keychains

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    A folder named "Keychains" should open. Inside it is a subfolder with a long name similar to (but not the same as) this:

               421DE5CA-D745-3AC1-91B0-CE5FC0ABA128

    The above is only an example; yours will have a different name of the same general form. Drag the subfolder (not the Keychains folder) to the Trash and empty.

    Restart the computer and re-enable iCloud Keychain.

    B

    The HP printing/scanning software is is damaged or incomplete. Either reinstall it or remove it.

    Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

    Back up all data before making any changes.

    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.