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iPhone 6s Distorted Sound

Hello All,


I have just received my iPhone 6S (iOS 9.0.1) and i'm really enjoying the new features, however I've noticed that when I have my Ringer Volume turned up full there is a slight crackling/distortion when playing sounds from the bottom external speaker.


The best way I've found to reproduce this issue is by going into settings, turning the ringer volume to full (having the ringer volume anything below full will stop the distortion) and then playing the ringtone "Opening", the speaker will make a minor distorting sound at the high points of the ringtone.


I've spoken to a friend who has a 6S Plus and they have reproduced the same issue, I would like to ask if anyone in the community could try the ringtone above and let me know if they get the same problems with the speaker?


Thanks in advance

Craig

iPhone 6s, iOS 9.0.1

Posted on Sep 26, 2015 10:51 AM

Reply
364 replies

Apr 24, 2016 2:47 AM in response to Craigus91

Hi Guys


Well I traded my iphone 6 for a 6s plus and had all the issues as reported here. Thorouly dissapointed I returned to the Apple store and got a replacement. And ... no change...... still horrible distortion. Took the second one back and was asked if I set the phone up as a 'new phone' or restored a backup from my old iphone 6 ? and in truth each time it was a restored back up I used. So I wiped the phone and started again, this time setting it up 'as new' and the same phone that had all the problems now works perfectly so far as I can see ... no more distortion everytime I recieve texts etc ... happy days !

Apr 24, 2016 5:14 AM in response to MuzMac

I actually did the same thing. I replaced my phone once because of the distortion with no help. But I was restoring from a back up every time i setup the phone (with all the stuff on my for years and years it is the ONLY way i want to setup an iphone!) Every time i'd restore the phone i would get the distortion. But if I set the phone up new there was not distortion.


So a few weeks ago i Reset ONLY the settings on the phone. (the phone was already restored with all my stuff on it) the distortion is now gone! Who knows if that will work for everyone or not. But for me the speakers are clear now. And actually the phone seems less glitchy.


Rob

Apr 25, 2016 1:00 PM in response to GUE Diver

No I havent .. Its not a sound I will use, and I assume I have to pay for it to test it ?, so I'm not bothered. All the sounds I use work absolutely fine, and the terrible distortion I previously experienced has gone from the same device that previously was affected by it, using the method I outlined above.


However Ive tried listening to a few music tracks, and depending on the dynamic content, its true at full volume some will begin to break up just a little, this however seems normal to me, as the speaker in any phone is tiny, and infact, I am quite surprised it can sound as loud as it does !. The same track played through connected headphones sounds fine, presumably as they are capable of outputting a higher dynamic range than a tiny speaker in a phone.


I think Apple definately have a problem here as it took me a long time to get my 6s plus back to where I was with my 6 because I had to set it up manually, and I lost all my call and text logs as a result, had to reset up all my emails and VPN's etc fortunately all those details were in my ipad, so it was not a total loss and rebuild from memory !!


The only issue I noticed recently was that it stopped playing 'any' sound when a text was incoming or when I replied. A restart solved that and a check that alerts were set for incoming texts .. i'll keep an eye on that one

Apr 25, 2016 1:26 PM in response to MuzMac

Muzmac, I was having the same issue you were. Normal sounds like sending a text were loud distorted and cracking. But I too did not want to loose my texts,and call logs.


so I delt with it... But the I decided to just reset the settings on the phone. And surprisingly it worked! So I still have all my texts and call log. Maybe it would be worth you trying to restore an old back up and trying that. I know you fixed the problem, but I also know you wanted your old histories on there.


GUE DIVER, I tried the chord left, it does crack a little. But I tried it on my, iPhone 6, ipad Air, and iPad mini 4. They all were quieter in volume compared to my 6s. BUT you could still hear some minor cracking noise With all of the devIces. I think Muzmac is correct The Newer phones put out a little more volume than the speakers can handle.

iPhone 6s Distorted Sound

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