Craigus91

Q: iPhone 6s Distorted Sound

Hello All,

 

I have just received my iPhone 6S (iOS 9.0.1) and i'm really enjoying the new features, however I've noticed that when I have my Ringer Volume turned up full there is a slight crackling/distortion when playing sounds from the bottom external speaker.

 

The best way I've found to reproduce this issue is by going into settings, turning the ringer volume to full (having the ringer volume anything below full will stop the distortion) and then playing the ringtone "Opening", the speaker will make a minor distorting sound at the high points of the ringtone.

 

I've spoken to a friend who has a 6S Plus and they have reproduced the same issue, I would like to ask if anyone in the community could try the ringtone above and let me know if they get the same problems with the speaker?

 

Thanks in advance

Craig

iPhone 6s, iOS 9.0.1

Posted on Sep 26, 2015 10:51 AM

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Q: iPhone 6s Distorted Sound

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  • by lewis2b,

    lewis2b lewis2b Oct 31, 2015 8:49 AM in response to loïcfernandezcastrillon
    Level 1 (0 points)
    Oct 31, 2015 8:49 AM in response to loïcfernandezcastrillon

    Hi,

    Loic still no distortion ?

  • by Salvado89,

    Salvado89 Salvado89 Oct 31, 2015 8:57 AM in response to lewis2b
    Level 1 (0 points)
    Oct 31, 2015 8:57 AM in response to lewis2b

    Shame on Apple , this is very sad !!! We have to make them see that the hardware MUST be changed people! We have to make them do a recall to factory or something like that ! I will send my iPhone 6s to garanty everytime until they solve this problem ! poor quality of speakers! I will tell everyone I know with iPhone 6s and plus to test and see if they have the same problem that we have.

  • by Salvado89,

    Salvado89 Salvado89 Oct 31, 2015 8:59 AM in response to Craigus91
    Level 1 (0 points)
    Oct 31, 2015 8:59 AM in response to Craigus91

    Shame on Apple , this is very sad !!! We have to make them see that the hardware MUST be changed people! We have to make them do a recall to factory or something like that ! I will send my iPhone 6s to garanty everytime until they solve this problem ! poor quality of speakers! I will tell everyone I know with iPhone 6s and plus to test and see if they have the same problem that we have.

  • by eroberto1,

    eroberto1 eroberto1 Oct 31, 2015 3:05 PM in response to Craigus91
    Level 1 (0 points)
    Oct 31, 2015 3:05 PM in response to Craigus91

    https://www.youtube.com/watch?v=9fzBeB-YwWk   this is the sound of the new cool iphone

  • by eroberto1,

    eroberto1 eroberto1 Nov 1, 2015 8:58 AM in response to eroberto1
    Level 1 (0 points)
    Nov 1, 2015 8:58 AM in response to eroberto1

    iOS 9.2 public beta - It is a change for the better but still not well https://youtu.be/cmmiDKHF72g


  • by ezmil,

    ezmil ezmil Nov 2, 2015 6:42 AM in response to MuGeN PoWeR
    Level 1 (0 points)
    Nov 2, 2015 6:42 AM in response to MuGeN PoWeR

    Just chiming in to show strength in numbers. Same problem with iPhone 6s. Buzzing/distorted speaker at high volume (sending Message 'swoosh' sound is a good example), various music, YouTube, you name it...sounds like a hardware issue to me.

  • by Salvado89,

    Salvado89 Salvado89 Nov 2, 2015 10:16 AM in response to Craigus91
    Level 1 (0 points)
    Nov 2, 2015 10:16 AM in response to Craigus91

    Yup, it's for sure an hardware issue! My iPhone have exactly the same problem ! We have to make apple solve our problem and admit the problem ! We need a solution !!!!

  • by Gunnu0503,

    Gunnu0503 Gunnu0503 Nov 2, 2015 10:59 AM in response to Craigus91
    Level 1 (0 points)
    Nov 2, 2015 10:59 AM in response to Craigus91

    i also have same issue with my iphone 6. i contact apple support and they replaced my phone.. but have same issue my new device...

    i notice one thing plz try this.. when i play opening ringtone at full volume the sound was distorted but when i connect headphone to my phone and than play ringtone.than there is no distortion coming out of speaker. plz try this and let me know if you phone to shows this strange behavior....

     

    regards

  • by IGS T1,

    IGS T1 IGS T1 Nov 2, 2015 11:30 AM in response to Craigus91
    Level 1 (0 points)
    Nov 2, 2015 11:30 AM in response to Craigus91

    HI All,

     

    I have the same audio distortion in all the aforementioned scenarios with my 6S with the addition that I notice it most whilst listening to spoken word podcasts.

    I reluctsntly tried all the messing around with settings and even a factory settings reset to no avail. I subsequently tested this issue with 6 other 6S's from colleagues and family and all have the same issue. Although I don't like jumping to conclusions this looks very much like a hardware issue, most likely the audio amplifier over driving the speaker and/or rubbish speaker quality. Will be calling Apple Tech Support tomorrow just for the **** of it but don't hold out much hope.

  • by Salvado89,

    Salvado89 Salvado89 Nov 2, 2015 12:22 PM in response to IGS T1
    Level 1 (0 points)
    Nov 2, 2015 12:22 PM in response to IGS T1

    I Think this is a problem that affects everybody, or almost, least with a 6s. I am waiting for my 6s that I sent back to apple, to know what they will do .. Replace or fix the problem

  • by mr3j,

    mr3j mr3j Nov 2, 2015 6:50 PM in response to Salvado89
    Level 1 (0 points)
    Nov 2, 2015 6:50 PM in response to Salvado89

    We honestly need someone decently big in the media to address this, because then it will have a stronger following. Most people are just oblivious and think it's normal, when in reality it's a flaw in the design and poor choice by Apple to put out such a device due to expectations of customers. Someone has to know of someone "famous" who would be willing to post via Twitter or something.

  • by ezmil,

    ezmil ezmil Nov 2, 2015 7:11 PM in response to ezmil
    Level 1 (0 points)
    Nov 2, 2015 7:11 PM in response to ezmil

    I called Apple. They asked me if Bluetooth was on because that's been causing some sound issues. It wasn't. They wanted me to reset my phone which did not make a difference.  They wanted me to bring the iPhone in to an Apple store for repair. There is no store near me so they are sending me a replacement. I will update the thread on whether the replacement is any better. I am not that optimistic based on what I'm reading here. However I did receive my original phone on the first day they were available so it was certainly part of the first production batch. There has been time for fixes in production.  Has anyone replicated the issue on a more recently purchased 6s?

  • by Salvado89,

    Salvado89 Salvado89 Nov 3, 2015 4:13 AM in response to mr3j
    Level 1 (0 points)
    Nov 3, 2015 4:13 AM in response to mr3j

    I totally agree with mr3j ,honestly, what we need, is someone decently big in the media to address this problem and spread all over the INTERNET/MEDIA/ETC.

    My iphone 6s was purchased on 9 October (date of launch here in Portugal), but I have many friends with the same distortion problem in the speaker than me. I'm trying to join them all to report this situation to APPLE in Portugal. I am waiting for about 2 weeks for a response by APPLE assistance to know if they will replace the iPhone or fix the one i sent to assistance..

    It is a SHAME that equipment of this magnitude bring this type of failure, at least, APPLE has to enlighten customers and say whether it a hardware or software failure, because it will save us a lot of work, if is software, i will be much more rested.

    But, ATTENTION, they can hide the speaker problem supposed to be of low quality, making a software update that slightly lower the volume of each sound of the mobile phone, so that this anomaly of the speaker is not noticed at all...

    I SUGGEST TO YOU ALL TO SEND YOUR FEEDBACK OF YOUR ISSUE WITH THE SPEAKER FOR APPLE IHPONE TEAM WICH IT CAN BE POSSIBLE ON THROUGH THE LINK BELOW!

  • by Salvado89,

    Salvado89 Salvado89 Nov 3, 2015 4:14 AM in response to Salvado89
    Level 1 (0 points)
    Nov 3, 2015 4:14 AM in response to Salvado89
  • by buhara,

    buhara buhara Nov 3, 2015 4:19 AM in response to Craigus91
    Level 1 (0 points)
    Nov 3, 2015 4:19 AM in response to Craigus91

    Hi I would like to have a mind olurmu application from this website ?

    http://www.himseyajans.com/ios.html

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