Craigus91

Q: iPhone 6s Distorted Sound

Hello All,

 

I have just received my iPhone 6S (iOS 9.0.1) and i'm really enjoying the new features, however I've noticed that when I have my Ringer Volume turned up full there is a slight crackling/distortion when playing sounds from the bottom external speaker.

 

The best way I've found to reproduce this issue is by going into settings, turning the ringer volume to full (having the ringer volume anything below full will stop the distortion) and then playing the ringtone "Opening", the speaker will make a minor distorting sound at the high points of the ringtone.

 

I've spoken to a friend who has a 6S Plus and they have reproduced the same issue, I would like to ask if anyone in the community could try the ringtone above and let me know if they get the same problems with the speaker?

 

Thanks in advance

Craig

iPhone 6s, iOS 9.0.1

Posted on Sep 26, 2015 10:51 AM

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Q: iPhone 6s Distorted Sound

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  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 8, 2015 3:30 AM in response to lewis2b
    Level 1 (0 points)
    Nov 8, 2015 3:30 AM in response to lewis2b

    Any news Guys?

  • by GUE Diver,

    GUE Diver GUE Diver Nov 8, 2015 4:31 AM in response to fabiocrummy
    Level 1 (4 points)
    Nov 8, 2015 4:31 AM in response to fabiocrummy

    Whilst the new software may address some issues, neither iOS 9.2 Beta 1 or 2 offers any improvement with regard to piano music. This is clearly a hardware fault which not evergone has discovered - unless they enjoy piano content. Perhaps this is why Apple have not considered a recall of defective devices because listeners are in the minority

  • by lewis2b,

    lewis2b lewis2b Nov 8, 2015 6:25 AM in response to GUE Diver
    Level 1 (0 points)
    Nov 8, 2015 6:25 AM in response to GUE Diver

    Hi there,

     

    1. Music with classic guitar is also affected. There is a range of frequencies not supported by the iphone's speaker (from 75% to 100% volume.)
    2. The ringtones don't have distortion anymore with the 9.2 public beta1. >> So, APPLE made something to fix it... Perhaps the apps (youtube, spotify etc) are going to do the same thing...
  • by GUE Diver,

    GUE Diver GUE Diver Nov 8, 2015 8:28 AM in response to lewis2b
    Level 1 (4 points)
    Nov 8, 2015 8:28 AM in response to lewis2b

    The fact that both classical guitar and piano style music are on Apples very own iTunes, seems to conflict with the fact that the iPhone 6S is unable to play this type of music between 75-100%.

     

    Also, Apple pride themselves on the 'recently launched' Music App - so it would be incredulous if their very own devices (e.g. iPhone) cannot play music properly.

     

    Considering the cost of the device, Apple need to fit a speaker capable of playing music at ALL frequencies on their flagship iPhone.

     

    I have been dealing with Apple Support for the past 4 weeks and their Technical Department. Strangely, no one from Apple has ever suggested that certain frequencies aren't supported by the iPhone 6S speaker.

     

    I suspect that the iPhone speaker is designed and intended to support music at ALL frequencies (at all volume levels) but unfortunately, some faulty speaker units have found their way into the production line of the first batches - hence the reason why I am continually being sent replacement units.

     

    If all iPhones were incapable of playing such frequencies, Apple would not send replacements and would simply confirm their inability to play such frequencies etc.

     

    I suspect that there are perfect iPhones out there, but it is a lottery in trying to source them .....

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 8, 2015 9:10 AM in response to GUE Diver
    Level 1 (0 points)
    Nov 8, 2015 9:10 AM in response to GUE Diver

    This gives dome hopes to me

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 8, 2015 9:12 AM in response to fabiocrummy
    Level 1 (0 points)
    Nov 8, 2015 9:12 AM in response to fabiocrummy

    *some

  • by lewis2b,

    lewis2b lewis2b Nov 8, 2015 11:14 AM in response to GUE Diver
    Level 1 (0 points)
    Nov 8, 2015 11:14 AM in response to GUE Diver

    Apple never recognised their mistake in past (antenna Gate, bending phones...)  they just fixed the issue by maKing software patch or new models for hardware cases. Massive racall is not the good solution, too expensive. So they don't speak about those issues... For now...

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 10, 2015 7:41 AM in response to lewis2b
    Level 1 (0 points)
    Nov 10, 2015 7:41 AM in response to lewis2b

    http://forum.theamazingaudioengine.com/discussion/944/important-announcement-taa e-and-the-iphone-6s

     

     

    Some "Big Brain" somewhere is trying to fix it for his business

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 10, 2015 11:06 AM in response to fabiocrummy
    Level 1 (0 points)
    Nov 10, 2015 11:06 AM in response to fabiocrummy

    IOS 9.2 beta 3 released, nothing changed

  • by Salvado89,

    Salvado89 Salvado89 Nov 10, 2015 1:38 PM in response to fabiocrummy
    Level 1 (0 points)
    Nov 10, 2015 1:38 PM in response to fabiocrummy

    Friends of the Apple forum, after 4 weeks waiting, I was contacted to go pick iPhone 6S, because I had sent mine to the guarantee due to the problem of distortion in the loudspeaker, as of course, they detected the distortion, and sent me a new one iPhone 6S (refurbished), and to my astonishment, when i was testing the iPhone in the store, i realize that.. IT COMES WITH THE SAME PROBLEM !!!! Immediately i demanded the return of the money paid for the iPhone! I AM DONE WITH APPLE UNTIL THEY FIX THIS PROBLEM.

    Not advise anyone to buy iphone 6s in the coming days, I advise everyone to hand over the iphones and ask for a refund until APPLE decide to admit the error and replace the defective component !! THIS IS A SHAME !!!!!

  • by goofy69,

    goofy69 goofy69 Nov 10, 2015 1:58 PM in response to Salvado89
    Level 1 (15 points)
    Nov 10, 2015 1:58 PM in response to Salvado89

    Why hasn't someone started a twitter post on this. maybe Tim Cook will respond then.  this is sad no acknowledgement at apple. even though you go into a store and they say yes that is distorted and here is new phone that is also distorted. The phones price is ridiculous

  • by Salvado89,

    Salvado89 Salvado89 Nov 10, 2015 2:59 PM in response to goofy69
    Level 1 (0 points)
    Nov 10, 2015 2:59 PM in response to goofy69

    You're right, goofy69, but most of all, we have to know that this is the OFFICIAL APPLE FORUM, it would be clever of APPLE have more attention to their customers through their forum .. This is a scandal, that this APPLE trying to ignore! Steve Jobs you must be very upset about this, is it, wherever you are... Please, we have to join us all and continue to complain, and to spread this problem all over the internet, friends and family! Together we will be able to do APPLE admit the error and resolve the situation.

  • by Salvado89,

    Salvado89 Salvado89 Nov 11, 2015 3:05 PM in response to Salvado89
    Level 1 (0 points)
    Nov 11, 2015 3:05 PM in response to Salvado89

    Any advance on the distortion issue ??? Any news ??? Anyone with the some beta test with positive results ??

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 11, 2015 3:15 PM in response to Salvado89
    Level 1 (0 points)
    Nov 11, 2015 3:15 PM in response to Salvado89

    Today i spoke with an Apple engineer, told me that every his Apple devices has the same issue and he will do an alert to Apple.

    i Discovered another problem with audio, but this time the ricever is involved. when i call some people i hear a strange vibration on the ricever, i'd have a telefon number in which answer a virtual operator (it's the number of my currier) an with this voice i can always hear this vibration, the problem is that is an Italian number and i think nobody of you want to waste money in an international call, but if somebody want to try the number is : 0039 070 948020

  • by Focusnic,

    Focusnic Focusnic Nov 12, 2015 12:04 AM in response to fabiocrummy
    Level 1 (14 points)
    Nov 12, 2015 12:04 AM in response to fabiocrummy

    I confirm this defect iPhone 6!

    I changed the phone is under warranty, and I was given a new one. But this defect is and on a completely new device! This problem is well known among the people of Russia, but Apple still does not want to accept this a software defect. Many People change for a number of new phones in the service center, but the result is the same, there is a crash during a conversation !!! Even at this forum not created one topic with this question, but the developers still can not eliminate this defect since April - after the release of firmware ios 8.3. On firmware 8.2 everything was OK!

    Dear developers, hear its users !!!!!

    I apologize for my English, Google Translate))))

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