Craigus91
Level 1 (5 points)

Q: iPhone 6s Distorted Sound

Hello All,

 

I have just received my iPhone 6S (iOS 9.0.1) and i'm really enjoying the new features, however I've noticed that when I have my Ringer Volume turned up full there is a slight crackling/distortion when playing sounds from the bottom external speaker.

 

The best way I've found to reproduce this issue is by going into settings, turning the ringer volume to full (having the ringer volume anything below full will stop the distortion) and then playing the ringtone "Opening", the speaker will make a minor distorting sound at the high points of the ringtone.

 

I've spoken to a friend who has a 6S Plus and they have reproduced the same issue, I would like to ask if anyone in the community could try the ringtone above and let me know if they get the same problems with the speaker?

 

Thanks in advance

Craig

iPhone 6s, iOS 9.0.1

Posted on Sep 26, 2015 10:51 AM

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Craigus91

Q: iPhone 6s Distorted Sound

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  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 12, 2015 12:16 AM in response to Focusnic
    Level 1 (0 points)
    Nov 12, 2015 12:16 AM in response to Focusnic

    Very well!!! So now we have 2 audio problem on the "best Phone of the world" and nobody in Apple can say anything to us but changing hudreds of phones with other units which obviously have the same issue. I'm really proud of my choice of buy an Iphone again :-/

  • by eroberto1,

    eroberto1 eroberto1 Nov 12, 2015 12:59 AM in response to Focusnic
    Level 1 (0 points)
    Nov 12, 2015 12:59 AM in response to Focusnic

    I also confirmed the same problem. I ordered another piece iPhone 6s - unpacked and turned on the sound .... disturbances are the same as in other copies. This is the third phone which has the same problem ...

  • by Salvado89,

    Salvado89 Salvado89 Nov 12, 2015 1:06 AM in response to eroberto1
    Level 1 (0 points)
    Nov 12, 2015 1:06 AM in response to eroberto1

    I am at the 3th iPhone 6s already !!!! And this have distortion too ! It's a scandal and apple continues without any word about this !!!!!! It's a shame !!!!

  • by ivagelis,

    ivagelis ivagelis Nov 12, 2015 2:16 AM in response to fabiocrummy
    Level 1 (0 points)
    Nov 12, 2015 2:16 AM in response to fabiocrummy

    I am at my second 6s.I returned the first one because of the distorted sound but the problem still exists.I returned to the store and the genious adviced me not to returne the second one if it is perfect in any other aspect because i might get one with a more serious problem..at least the one i have now has the tsmc chip,the first one had samsung..i try not to make a big deal out of it,i have more serious problems to worry about,and try to enjoy the phone.If apple make a recall for our phones it will be ecxellent,although i do not think so.Also i can confirm the distorted sound of the virtual operator at the number you mentioned.At my case it does not vibrated,but i do not know if the distortion i hear is a problem of the phone or bad signal..

  • by GUE Diver,

    GUE Diver GUE Diver Nov 12, 2015 2:59 AM in response to ivagelis
    Level 1 (4 points)
    Nov 12, 2015 2:59 AM in response to ivagelis

    Ivagelis ...... you need to try playing Ages Obel (Chord Left) from iTunes or You Tube, or any other piece of music with piano or acoustic guitar content.

     

    If the speaker distorts, crackles or otherwise at 75%-100% volume, your phone is affected by the faulty speaker issue.

     

    My current 6S (and the previous 5, other faulty units) has a Samsung Chip so it would be interesting to know is your TSMC version is also affected - as this may be the source of the issue.

     

    Looking forward to your update

  • by ivagelis,

    ivagelis ivagelis Nov 12, 2015 3:25 AM in response to GUE Diver
    Level 1 (0 points)
    Nov 12, 2015 3:25 AM in response to GUE Diver

    The distortion at that song is present at both phones.It was present at the first one with the samsung chip,it is present also at the one wih the tsmc chip.I just listened to a piano song called "struggle for pleasure" and to a randomly chosen song with only acoustic quitar,no distortion.the distorion is absent at the opening ringtone ant the sms tone,but is hearable at the slow rise ringtone.So,i think that it is indifferent of the cpu chip.But,despite of what apple states,i notice a significantly better performance i terms of battery with the tsmc.

  • by goofy69,

    goofy69 goofy69 Nov 12, 2015 10:11 AM in response to ivagelis
    Level 1 (15 points)
    Nov 12, 2015 10:11 AM in response to ivagelis

    This problem is much bigger than ringtones and piano songs. it is poor quality or incorrect hardware used.  Trailers sound terrible. podcasts like security now are terrible. netflix or itunes videos voices are distorted. apps that use video like cnn..  apple needs to come clean and recall asap.  what a mess.  or provide a phone that works. someone must have one right? my 3rd is going back and staying with apple. back to iphone 5 for me..

  • by Salvado89,

    Salvado89 Salvado89 Nov 12, 2015 12:02 PM in response to goofy69
    Level 1 (0 points)
    Nov 12, 2015 12:02 PM in response to goofy69

    This is a scandal !!!! My iPhone have the same problem!! We have to do something !!!! Apple need to give us a answer about this and make a recall or give us the money back !!!!!!

  • by goofy69,

    goofy69 goofy69 Nov 12, 2015 7:16 PM in response to Salvado89
    Level 1 (15 points)
    Nov 12, 2015 7:16 PM in response to Salvado89

    IT is a scam I am screwed now. Can't take back to Rogers as 30 minute talk time unless proven hardware recall

    and apple wont help. I'm going public to local news station CBc. They want war they get it. Apple did file bug report to engineers while in the store.

  • by Martijn Boerema,

    Martijn Boerema Martijn Boerema Nov 13, 2015 9:09 AM in response to goofy69
    Level 1 (0 points)
    Nov 13, 2015 9:09 AM in response to goofy69

    Have the same problem on my iPhone 6. SOOOOO annoying. EVERY song I play from the standard Music app has a big distortion. Even at 75% volume. Unusable.

     

    But one hour ago I installed iOS 9.2 beta 3 and.............. now it's all good! At 100% volume all the songs I tried are OK and no problem. Didn't change one of the settings.

  • by Puds111,

    Puds111 Puds111 Nov 13, 2015 9:23 AM in response to Martijn Boerema
    Level 1 (0 points)
    Nov 13, 2015 9:23 AM in response to Martijn Boerema

    THen it is a software problem?  When will Apple be coming out with an update?  Or, how do I install IOS 9.2 beta 3?

  • by Martijn Boerema,

    Martijn Boerema Martijn Boerema Nov 13, 2015 9:28 AM in response to Puds111
    Level 1 (0 points)
    Nov 13, 2015 9:28 AM in response to Puds111

    We can not conclude that right now. For me it works for now. I will keep testing coming days.

  • by fabiocrummy,

    fabiocrummy fabiocrummy Nov 13, 2015 9:31 AM in response to Martijn Boerema
    Level 1 (0 points)
    Nov 13, 2015 9:31 AM in response to Martijn Boerema

    I Have iPhone 6s 64gb with 9.2 beta 3 and everything goes ad always: REALLY BAD!!! The upgrade doesn't solve anything

  • by tamboe,

    tamboe tamboe Nov 13, 2015 9:34 AM in response to fabiocrummy
    Level 1 (0 points)
    Nov 13, 2015 9:34 AM in response to fabiocrummy

    Ok not for your 6S. Very sad. More people with a 6 that are ok with beta 3?

  • by goofy69,

    goofy69 goofy69 Nov 13, 2015 10:15 AM in response to Martijn Boerema
    Level 1 (15 points)
    Nov 13, 2015 10:15 AM in response to Martijn Boerema

    I am running 9.2 b3 and iphone 6s. problem is not fixed.  this could be fixed my firmware update perhaps. not counting on it. we need to get someone like marques on youtube to test it with his 3 million followers. 

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