First Gen iPod touch not connecting to iTunes after new update

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Level 1

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First Gen iPod touch not connecting to iTunes after new update

"iTunes could not connect to the iPod touch because an invalid response was received from the device" is the error message I keep getting every time I plug in my iPod to sync it.

I have tried every simple solution, restarting computer, resetting iPod, turning everything off and on again, plugging my cord into different ports, using a different cord. This only happened after the new update, worked fine before then.

I have a WINDOWS PC. Another thread offers a solution to my problem, but for MAC USERS ONLY. Very unfair.

iPod touch

Posted on Sep 26, 2015 3:51 PM

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Answer 1

Sep 26, 2015 5:36 PM in response to sesamel0l

Have you tried uninstalling iTunes and downloading an the previous version?

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Answer 2

lllaass

Level 10

210,519 points

Sep 27, 2015 3:09 AM in response to sesamel0l

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.

If you still see the error message, check for hardware issues.

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