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All replies
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Helpful answers
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Sep 26, 2015 11:07 PM in response to AnthonyTojongby ManSinha,Is your iTunes the latest version, 12.3?
(1054)
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Sep 26, 2015 11:20 PM in response to ManSinhaby AnthonyTojong,HEllo,
thank u for your replY. Yes my itunes is recently updated to version 12.3.0.44. And also i updated my ios to most recent and after that my itunes is not reading my phone it says about the USB version 3.0 is noy compatible to version 2.0, that is weird it is just suddent....i have been using this cable that come in the box of phon.
hope u can help. Thank u so much.
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Sep 26, 2015 11:23 PM in response to AnthonyTojongby ManSinha,2 other thoughts come to mind -
1. Try to sync with iTunes on a different computer if possible
2. Delete iTunes from your computer - reboot it and then reinstall iTunes and then try - are you using a PC or Mac?
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Sep 26, 2015 11:28 PM in response to ManSinhaby AnthonyTojong,Hi i am using PC windows version 10 i guess the most recent one...if I uninstall itunes from my PC i wont lost the file especially the songs?
HOw can i assure that songs and etc are all still there when i installed it again...
THank you again.
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Sep 26, 2015 11:30 PM in response to AnthonyTojongby ManSinha,Make a copy of your iTunes files containing your content
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Sep 26, 2015 11:36 PM in response to ManSinhaby AnthonyTojong,My bad i have i6plus not 5. So whats your recommendation?
i Just dont wanna to apple store tomorrow it's far from me..the error is saying about the USB version 3.0 to 2.0
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Sep 26, 2015 11:52 PM in response to ManSinhaby AnthonyTojong,This what it says....
apple iphone is an older USB device and might not work with USB 3.0
Plug the device into an available usb 2.0 port then click next....
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Sep 27, 2015 1:33 AM in response to AnthonyTojongby maazyi,bro please check your cable,if not try connecting and follow these steps http://goo.gl/H3CNq3
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Sep 27, 2015 7:14 PM in response to AnthonyTojongby ManSinha,USB 3 is supposed to be backwards compatible with 2 - did you manage to try another computer like I suggested?