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my new Iphone 6s has out of date itunes and can't sinc with backup

trying download my existing iphone backup from itunes and it won't connect as the new iphone has out of date software? is my only option to downloan from icloud via wi-fi?

iPhone 6s

Posted on Sep 26, 2015 11:44 PM

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Posted on Sep 27, 2015 12:05 AM

Hi

I was told about this problem yesterday when i got iphone 6s

What you need to do is restore iphone back to factory settings

Set up as a new iphone then download software ios 9.1

Over your wifi then restore again to factory setting.

Then you will not have a problem and can restore from

Your backup i had to restore from a date in August but

It all works fine now do this over your wifi.

Cheers

Brian (uk)

5 replies
Question marked as Best reply

Sep 27, 2015 12:05 AM in response to AndyChild

Hi

I was told about this problem yesterday when i got iphone 6s

What you need to do is restore iphone back to factory settings

Set up as a new iphone then download software ios 9.1

Over your wifi then restore again to factory setting.

Then you will not have a problem and can restore from

Your backup i had to restore from a date in August but

It all works fine now do this over your wifi.

Cheers

Brian (uk)

Sep 27, 2015 5:44 AM in response to Briansyddall

Thanks Brian but this didn't help me . I downloaded the latest update for the new phone and reset all content and settings. I then restarted as a new user and set it up. it now has 9.0.1 the same as my old phone however when I connect to itunes through my MAC I still receive the same message "the iPhone "iPhone" cannot be used because it requires a newer version of iTunes. Go to www.iTunes.com to download the latest version.

when i plug in my existing S 5 it connects just fine (no message) it also has 9.0.1 I have restarted my MAC a few times but no change.

My MAC is old and runs on OSx 10.6.8 but software is up to date and my old phone works fine.


ggrrrrr been a frustrating experience

my new Iphone 6s has out of date itunes and can't sinc with backup

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