error code 23017
Any info on error 2307?
iMac, OS X Yosemite (10.10.5)
Any info on when and where you see this?
7 replies
A message was sent from "https://s3.amazonaws.com" stating my browser (Safari) had been blocked as Apple had detected a virus: error code 23017. This happened around 9:00a.m. CST, 9/25/15. Told me they were working on the problem. iInstructed me not to reboot computer. My browser has been blocked since then.
That is a scam. Close Safari and re-open it holding down the shift key.
Thank you. I did as you instructed & everything seems to work as it should. FYI, they showed a tel. number to call (844+613-2030). When called, the person at the other end, w/heavy Indian accent, informed me that it would cost me $299.00. That's when a red flag popped up that this might be a scam. Again, thanks for your help.
I had the same problem and actually called the number, what was really stupid. Once they asked me to pay several amounts of money I knew this was obviously fake. I hang up the phone and closed all the programs. My question now is, am I safe? What would you recommend me to do?
As long as you didn't allow them access to your computer you are safe.
If you did allow them access, you should erase and reformat your hard drive, then restore your computer from a backup made prior to when you allowed them access. Change your passwords and other critical information also. You don't know what software might have been installed. I
They had acces to my computer.. They had their mouse moving on my screen so I am really scared. I changed all my passwords from emails, online banking etc (on my computer at work).
I am not really familiar with the thing you recommend me to do do you reccomend me to go to the apple store with my macbook so they can help me out a little?
Thanks so much
error code 23017