Fail to restore Iphone 5s on Itunes

I updated my iPhone device to iOS 9, and after a few days, after I turn on the device, the network keeps 'searching'. No signals. I tried to take all suggestions I got from the internet, but everything seemed failed. The final way I can think is to restore it to factory settings, but now I think my phone is finally doomed. I have no idea why. When I tried to force restart it, suddenly there is blue screen. But thank god, I can make it into recovery mode and connect it to iTunes. Then I downloaded the latest iOS update, to restore my phone through iTunes. But then it doesn't end my misery. It stuck in progress bar, i think for almost 3 hours, no progress at all. Im very upset, and I don't know what to do with my phone. Please help. Is the blue screen has something to do with this?

iPhone 5s, iOS 9.0.1, Itunes 12.3, OSX Yosemite

Posted on Sep 27, 2015 7:45 AM

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4 replies

Sep 28, 2015 7:36 AM in response to alayka

Hello, alayka.


Thank you for visiting Apple Support Communities.


I understand that you are experiencing a couple issues after updating your iPhone. It does sound like the iPhone is stuck at an Apple logo with a progress bar. I would start with going through the troubleshooting steps in the article below.


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch from backup


If the issue persists, I would go through the troubleshooting steps in the article below. These also include the last section labeled Get more help.


If you can't update or restore your iPhone, iPad, or iPod touch


Cheers

Sep 28, 2015 8:22 AM in response to jason269

Thank you for your answer. I tried all the suggestions from the link, but it doesn't seem to solve my problem. The progress bar stuck in more less 5% of total progress bar, even after more than 5 hours. I don't know what to do. My phone is out of guarantee. This is very serious problem for apple. they should be careful to release any software update not to make damage to the device... 😢...

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Fail to restore Iphone 5s on Itunes

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